Preventative maintenance to do list
Daily system monitoring
- Make test calls to the numbers your customers use to see if your system is handling calls as it should.
- Check the Display Equipment screen for cards or channels that are not in service (status of *oos).
- Check the Message Log Report for critical (C*) or major (**) errors.
Periodic maintenance
- Schedule partial backups to run daily, or at least weekly.
- Schedule full backups to run weekly, or at least monthly.
- Reboot the IR system monthly.
- Change the password associated with the root login monthly (If the password expires, cron jobs will not execute)
- Back up voice response applications after revisions have been made to them.
- Check cables on the back of the IR system for secure connections regularly.
- Use the
sysmon command to observe live operations as needed.
