Verifying the service pack

The service pack package is named after the software release number, using the following naming convention:

AVmajor-minorqp

where major is the major release number and minor is the minor or point release number. For example, the name of the service pack package for release 1.0 is AV1-0qp. The service pack package for release 1.2 is AV1-2qp and so on.

To check the service pack package installed for a given release:

1. If necessary, log in as root.
2. At the command prompt, enter pkginfo -l sp_package where sp_package is the name of the service pack for the release you want to check. The presence of the service pack is indicated in the following ways:
   • The system displays an error message, such as:

     ERROR: information for "sp_package" was not found

     In this case, make sure you used the correct name for the service pack package. If so, the error indicates that no service pack package has been loaded for the release.

   • The system displays package information. The version of the service pack is indicated at the end of the VERSION number. For example, VERSION number 1.2.1.26.001 indicates that the first service pack for version 1.2.1 is currently installed.

If this is not the service pack that should be on the system, use the pkgrm command to remove the package. To install the correct service pack package, you might need to download it from the Avaya Support Centre Web site. See Obtaining service packs for more information.

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