Installation of a license file

A license is required for IR operation as it defines the telephony ports, ASR connections, TTS connections, and the SNMP features that you are authorized to use. The IR license file is distributed separately in an e-mail from Avaya. This file must be installed on the WebLM server. To capture details required to generate your license file, see Capturing information required to generate your license file.

Note: In case of an upgrade from IR R1.3 or if you have not received a license file from Avaya, contact your Avaya representative or Avaya Partner representative.

To install the IR license file:

1. Locate the e-mail that contains the IR license file. Detach the license file from the e-mail, and store the e-mail locally on a computer. The computer that the license file is stored on does not have to be same computer on which the WebLM server is installed.
2. In the browser address field, enter http://host id where host id is the IP address of the IR system, or the name of IR system. For example, http://121.23.41.1 or http://irpcdev20. The system displays the Web Administration entry screen. Log into Web Administration with your login name and password. For more information, see Starting the Web Administration interface.
3. Go to the License Configurations screen (Configuration management > License Configurations).
4. In the Primary WebLM Server URL field, enter http://host id:80/WebLM/LicenseServer where host id is either the IP address of the Primary WebLM server or the name of the Primary WebLM server. For example, http://127.1.1.1:80/WebLM/LicenseServer or http://pcdev5:80/WebLM/LicenseServer. The system displays the Web Administration entry screen.
5. Click the Test button.
6. This button tests the connectivity between your IR client machine and the WebLM server. When this button is clicked, two windows pop up. The first window displays the URL that you have entered in the Primary WebLM Server URL field. If the URL information entered in the Primary WebLM Server URL field is correct, the Avaya WebLM version 4.0 page is displayed. If the URL information entered in the Primary WebLM Server URL field is incorrect, an error message is displayed.
7. The second window displays the status of connectivity between your IR client machine and the WebLM server. If a connection is unavailable between the IR client machine and the WebLM server, an error message is displayed in this window

   Note: The WebLM version displayed in the first window may be different from WebLM version 4.0, depending upon the version of WebLM being used.

8. In the Secondary WebLM Server URL field, enter http://host id:80/WebLM/LicenseServer where host id is either the IP address of the Secondary WebLM server or the name of the Secondary WebLM server. For example, http://127.1.1.4:80/WebLM/LicenseServer or http://reddev5:80/WebLM/LicenseServer.
9. Click the Test button.
10. This button tests the connectivity between your IR client machine and the WebLM server. When this button is clicked, two windows pop up. The first window displays the URL that you have entered in the Secondary WebLM Server URL field. If the URL information entered in the Secondary WebLM Server URL field is correct, the Avaya WebLM version 4.0 page is displayed. If the URL information entered in the Secondary WebLM Server URL field is incorrect, an error message is displayed.
11. The second window displays the status of connectivity between your IR client machine and the WebLM server. If a connection is unavailable between the IR client machine and the WebLM server, an error message is displayed in this window

    Note: The WebLM version displayed in the first window may be different from WebLM version 4.0, depending upon the version of WebLM being used.

12. In the Response Time Out Period field, enter any value between 10 seconds and 30 seconds.
13. Click Submit. The IR system displays the following message "License configuration updated"
14. In the browser address field, enter http://host id where host id is the IP address of the computer or the name of that computer. For example, http://121.23.41.1 or http://irpcdev20.

    Note: Press the Refresh button of the browser that you are using if you are coming back to the Web Administration entry screen, after entering the Primary WebLM Server and Secondary WebLM Server URL details.

15. Click WebLM Primary Server. Your browser displays the Avaya WebLM version 4.0 screen.

    Note: The WebLM version displayed in the first window may be different from WebLM version 4.0, depending upon the version of WebLM being used.

16. Click License Administration. Your browser displays the WebLM Administraton Login page.
17. Perform one of the following steps:
    1. If this is a new installation of WebLM, type the default User name (admin), and type weblmadmin for the password. Click Login, and continue with step18.

       Your browser displays the Change Password page. WebLM issues the Change Password page the first time you log in to WebLM. After installing a new license, you do not have to change your password the next time you log in to WebLM.

    2. If this is an existing installation of WebLM, type your password, click Continue, and continue with step 19.

       Your browser displays the License Administration page.

18. Complete the Change Password page. Type weblmadmin in the Current Password field, and click Submit.

    Your browser displays the Login page and prompts you that your login is invalid. You can now log in with your new password.

19. Under Install License File, click Browse, and locate the Avaya IR license file. After you have located the license file, click Install.

    WebLM uploads the license file from your computer to the WebLM server and displays the following message: "License File installed successfully."

20. Log out of Web License Manager and close the Web License Manager page.
21. Repeat from step no 15 if you want to install a license file for your Secondary WebLM Server.

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