Removing old packages from the IR system

To upgrade from Avaya IR R 1.0, R 1.2, R 1.2.1, or R 1.3 to Avaya IR R 2.0, with Solaris 10 OS, on the same platform (Sun Blade 150 or Sun Fire 280R), you first need to remove the older packages from IR. Please perform the following steps:

Important:
The tsc and craft login home directories are removed during an upgrade from R 1.0, R 1.2, R 1.2.1, or R 1.3 to IR R2.0. To preserve the contents of these directories, back up the /export/home/tsc and /export/home/craft directories before beginning the upgrade process.

Before beginning the upgrade process, verify that all call traffic has been directed away from the Avaya IR system or that it is all right for the voice system to be stopped during the upgrade process.

Avaya recommends that you perform a full system backup before beginning the upgrade process.

1. Log in as root.
2. To stop the voice system, run the following command:

   stop_vs

3. To run the upgrade process from AVAYA IR R2.0 Installation and Upgrade - CD 1, at the command prompt, enter the following command:

   /cdrom/cdrom0/upgrade

   The system displays the following message:

   IR UPGRADE UTILITY

   ------------------

   The IR system will be upgraded to version 2.0.

   1> It is strongly recommended that you take a full backup before you proceed with this upgrade.

   2> If you are going to upgrade to IR 2.0 for Solaris 8, then you MUST have the latest Solaris patch cluster

   (certified by Avaya) installed on your system.

   3> If you are going to upgrade to IR 2.0 for Solarit 8, please make sure that the OS version is Solaris 8 update 8.

   4> IR 2.0 no longer follows the RTU mechanism for licensing. Instead, WebLM is used for licensing the features.

   Please ensure that you have obtained a license file for IR 2.0.

   Would you like to:

   1> Upgrade IR, and the OS should be kept at Solaris 8 Update 8

   2> Upgrade IR, and the OS should be upgraded to Solaris 10

   3> Quit upgrade utility

   Enter your choice:

   Choose option 2, to upgrade IR on Solaris 10 O.S. After that, a prompt to bring the system to single user mode will be displayed.

4. When prompted, confirm that you want to shut down to single user mode by entering y and pressing Enter.
5. When prompted, type the root password and press Enter.
6. Run the upgrade cleanup command
7. Please place the CD titled AVAYA IR 2.0 Installation & Upgrade - CD 1 in the CD drive and press Enter.
8. Enter the name of the file (with the absolute path) in which to save the AVmigr configuration, and press Enter. The default path is /export/config.xml
   

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