Upgrading from Avaya IR R 1.0, R 1.2, R 1.2.1, or R 1.3 to Avaya IR R 2.0 with Solaris 10 OS on the same platform (Sun Blade 150 or Sun Fire 280R) consists of 3 steps:
Important:
The tsc and craft login home directories are removed during an upgrade from R 1.0, R 1.2, R 1.2.1, or R 1.3 to IR R2.0. To preserve the contents of these directories, back up the /export/home/tsc and /export/home/craft directories before beginning the upgrade process.
Before beginning the upgrade process, verify that all call traffic has been directed away from the Avaya IR system or that it is all right for the voice system to be stopped during the upgrade process.
Avaya recommends that you perform a full system backup before beginning the upgrade process.