Contents

Preface  Security overview  System description  Installation  Administration  Maintenance  Troubleshooting  Application development     Basic application development     Advanced application development        Using TAS script instructions           Transaction state machine           The script and call progression           Data storage           Data collection feature           Call data collection           Script conventions           Script instructions           Script development           Wait conditions           Writing external functions           Troubleshooting scripts           TAS script instructions              TAS script instruction syntax              and              atoi              case              chantype              dbase              decr              dipname              dipnum              dipterm              div              dtitos              dtstoi              event              exec              execu              extend              fsay              ftalk              getinput              getIRAPIparam, getIRAPIparamstr              goto              hbridge              hundsec              ibrl              incr              itoa              jmp              label              load              mul              nap              no_rts              not              nwitime              or              phremove              phreserve              quit              recog_cntl              recog_init              recog_start              recog_stop              resource_alloc              rts              say              scrinst              setalk              setattr              setftalk              setIRAPIparam, setIRAPIparamstr              setparam              setstring              setttfl              sleep              sr_talkoff              strcmp              strcpy              strlen              subprog              talk              talkresume              tchars              tfile              tflush              tic              tnum              trace              tstop              ttclear              ttdelim              ttintr              ttmask              tttime              vc              vctime           Sample script -- TAS script language        Using the Intuity Response Application Programming Interface        Using a Data Interface Process        Using VoiceXML     Specialized applications  Tech Tours  Migration  Alarms and log messages  Glossaries  Print documents  Index