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E911 Partition
As a building can be partitioned into different floors or different areas on one floor, the extensions in the MERLIN MAGIX system can be grouped ("partitioned") according to their locations. For example, you can place all the extensions in the northeast corner of the second floor of an office building in one partition and all the extensions in the northwest corner in a second partition. You then assign some trunks with an ALI of the northeast corner of the second floor to the first partition. Next, you assign trunks with an ALI of the northwest corner of the second floor to the second partition. When a caller dials "911," the ALI information sent shows the emergency response people exactly where the caller is located.
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You must update the partition trunk's ALI to identify the location of the extensions in a partition. |
The MERLIN MAGIX system supports up to 10 partitions. When you change the system mode to Hybrid/PBX mode, all the extensions and adjuncts in the system are automatically assigned to Partition 1.
An extension can belong to only one partition. If the System Administrator enters an already assigned extension into another partition, the system automatically removes the extension from the previous partition.
Partition trunks can be any type of outcalling facility and can be programmed for other system functionality, such as pools and Personal Lines. Partition trunks cannot be programmed as the following:
You can assign a trunk to only one partition or to the E911 Adjunct. You can assign trunks that are already used in pools or as Personal Lines.
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If no trunks are assigned to an extension's partition, a 911 call from that extension is routed through the main pool. If you select E911 Adjunct as your E911 option and no trunks are assigned to the E911 adjunct, 911 calls are routed through the main pool. |
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CAUTION: |
| Do not assign a trunk that does not work or is unreliable. You should enable system trunk maintenance. The system cannot use trunks that are maintenance busy. If an E911 call fails, the system marks that trunk as maintenance busy. The next E911 call uses another trunk in the partition or overflows to the main pool. |
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If an E911 call overflows to the main pool, the ALI information sent may not include the exact location of the caller. |
Each partition can have up to 20 digits that include digits 0-9,
* (but not in the first position), and Pause (entered by pressing the
Hold button). If an E911 call overflows to the main pool, the system may add
prefixed digits.
Follow these steps to program the E911 Partition option:
