more topics

Station Message Detail Recording (SMDR) Feature

SMDR Report Fields

DUR.

Sample SMDR report in ISDN format.


The time is shown in hh:mm:ss format with a maximum value of 99:59:59. The system times an outgoing call from the completion of dialing until the call is disconnected.

With the Talk Time option enabled, Column 6 records the duration of incoming calls for Auto Login and Auto Logout Calling Group beginning when the system detects the arriving call. When the Talk Time option is disabled or when the call is not for an Auto Login or Auto Logout Calling Group, timing starts when the call is answered and ends when it is disconnected.

Topics
  Description
 
  SMDR Report Fields: CALL TYPE
  SMDR Report Fields: DATE
  SMDR Report Fields: TIME
  SMDR Report Fields: CALLED NUMBER
  SMDR Report Fields: CALL TAG
  SMDR Report Fields: DUR.
  SMDR Report Fields: LINE
  SMDR Report Fields: STN.
  SMDR Report Fields: ACCOUNT
  SMDR Report Fields: TALK
  At a Glance
  Considerations & Constraints
  System Programming
  Telephone Differences
Feature Interactions