Call Waiting Feature

Considerations and Constraints

A user can have more than one Call Waiting. If there is more than one call waiting, then a user who activates Call Waiting pickup answers the individual calls on a first-come, first-served basis.

Call Waiting is not activated if a line button of the appropriate type (such as ICOM or SA) is available to receive a call.

An extension programmed as a fax extension can activate Call Waiting so that callers can wait until a fax machine is available. To prevent disruption of a fax message in progress, a call-waiting tone is not sent to a fax extension.

If Call Waiting is on and you are in the process of dialing when you receive a call, the Touch Tones generated while dialing cancel the Call Waiting tone. As a result, you may not be aware that a call is waiting.

Topics
  Description
  At a Glance
  Considerations & Constraints
  Telephone Differences
Feature Interactions