Backing up system files (attended)

This topic contains the following information:

• About the Attended Backup
• About the Data Types
• Performing an Attended Backup

About the attended backup

Depending on the amount of user data on your Message Networking system, an unattended backup might not save all data types. An unattended backup backs up all system data, and then backs up as much of the other data types as possible, as described in About the partial unattended backup. Therefore, if a full unattended backup did not occur, you might want to run an attended backup to copy the data types that were not saved during the unattended backup process.

Notes:

• An average of 10,000 subscribers with voice name can be stored per CD during an attended backup. Three CDs are provided with each Message Networking system. You might need to provide additional CDs for backup purposes depending on the number of subscribers on your system.
• It takes approximately 20 minutes per CD to perform the backup.
• The attended backup does not cause a degradation in service. However, for best results, perform an attended backup at a time when the Message Networking system experiences low usage.

About the data types

You can manually back up any combination of the following data types at any time:

System data: System data is automatically backed up nightly through the unattended backup. See types of data that are backed up for a list of the items included in system data. In addition to the unattended backup, you should perform an attended backup whenever you make extensive changes to subscribers.

Voice names: The voice names data type contains voiced subscriber names. After additional subscriber names have been recorded, you should conduct an attended backup of this file system.

Performing an attended backup

  Note: It is highly recommended that you stop the messaging software (voice system) before performing an attended backup. See Stopping the Messaging Software (Voice System) for more information.

To perform an attended backup:

1. Stop the messaging software (voice system). Stopping the system is highly recommended but not required.
2. From the Administration menu, select Utilities > Backup and Restore > Backup.
   The system displays the Backup page. For information about the fields on this page, click Help.
3. Select the data types you want to back up:
1. For each data type that you want to back up, select Yes from the drop down list for that data type. Yes is the default setting for all data types.
2. For each data type that you do not want to back up, select No from the drop down list for that data type.
4. Label and insert a rewritable compact disc (CD-RW) medium into the drive.
   Note: You must use CD-RW media that can support a 10x backup.
   
5. Click Save.
   Note: If you are not performing the attended backup from the console, the system displays a warning message that states that leaving the Backup page will abort the backup. Click OK to acknowledge the warning message.
   The system displays the SSH User Authentication dialog box.

6. Enter your login, for example, sa, in the User name field and your password in the Password field.

7. Click Login.
   Note: If you are performing the attended backup from the console, the system displays a warning message that states that leaving the Backup page will abort the backup. Click OK to acknowledge the warning message.

The system displays status information as it prepares for the backup and then displays the following message:

************************************************
Please insert CD-RW number 1
************************************************
Press Enter to continue or ^C (Control C) to quit

8. Press Enter.

   Note: If the CD-RW medium has been previously used to back up data, the system displays a warning message that states that there is existing data on the CD-RW medium. Press Enter to continue with the backup.
   The system displays the following message:

   CD-RW is ready for initialization
Determining which files to back up.
   
   The system then starts the backup and displays each file name that is backed up.

   Note: An attended backup might require additional CD-RW media. The system prompts when it is necessary to insert additional media.

9. Do one of the following:
   • If additional backup media is needed, do the following:
     1. Remove the CD-RW medium.
     2. Label a new CD-RW medium with current date and type of backup data.
     3. Insert the new CD-RW medium into the drive.
     4. Press Enter.
     5. Repeat Steps a through e if additional backup media is needed.

   • If no additional backup media is needed, continue with Step�10.

10. Verify that when the backup is finished, the system displays the following message:

FULL/PARTIAL-MANUAL BACKUP completed successfully | type of data backed up - day date time

11. Remove the CD-RW medium from the drive and insert a different CD-RW medium into the drive before performing the next unattended backup.

12. Click Return to Main to return to the Administration menu.

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