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A demarcation point defines the extent of Avaya's responsibilities
for a product. Beyond this point, the customer is responsible for
providing overall service. Generally, Avaya is responsible for all
Avaya-provided equipment.
When installing a Message Networking system, you must be aware
of the demarcation points for:
- Switches not maintained by Avaya
- LAN connectivity
Demarcation points for switches not maintained by Avaya
Avaya service technicians dispatched for Message Networking system
installation are not responsible for making any direct connections
to switches not maintained by Avaya.
Note: Avaya recommends joint acceptance testing for systems
integrated with switches that are not maintained by Avaya.
For additional information concerning the extent of the installation,
see the contract between the customer and Avaya.
Demarcation point for LAN connectivity
The demarcation point for the TCP/IP is the point of connection
into the LAN circuit card. The customer is responsible for:
- The LAN cable
- The connector at the end of the cable for connection to the
Message Networking system
- LAN administration not performed on the Message Networking system
- Maintenance of the TCP/IP addresses and administration of the
Message Networking system after cutover, unless otherwise specified by contract
- The IP address, subnet mask, and gateway information for administration
on the Message Networking system
Avaya service technicians dispatched for Message Networking system installation
are not responsible for troubleshooting the customer's LAN.
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