This topic provides information about the alarms generated by the
VP application, which indicate a voice platform problem.
An internal process cannot communicate with other internal processes.
System functionality is severely impaired.
A call to a third-party API failed.
The CPU is overworked. There is insufficient idle time.
The channel indicated into the message lost loop current. If loop
current is lost during a telephone call, the call will be terminated,
and the system will remove the channel from service. The system
will automatically return the channel to service when the loop current
returns.
| ID |
Description |
| VP CGEN 2 |
The system cannot access a system table, possibly because
of corruption. System functionality is severely impaired.
|
| VP CGEN 4 |
The system failed to receive a message because
an internal process cannot communicate with other internal processes.
System functionality is severely impaired. |
| VP CGEN 5 |
The system cannot communicate with a process.
System functionality is severely impaired. |
| VP CGEN 6 |
The system failed to start up properly. System
functionality is severely impaired. |
| VP CGEN 7 |
The system failed to allocate memory internally
for data. System functionality is severely impaired. |
| VP CGEN 8 |
Cannot access analog-line interface cards. The
cards are unusable. The system is unable to answer or process
telephone calls. |
| VP CGEN 11 |
The system failed to perform the indicated function
on a voice channel or an analog-line interface card. System
functionality is severely impaired. |
| VP CGEN 12 |
The system failed to perform the indicated function
on a voice channel or an analog-line interface card. Card functionality
is impaired. |
| VP CGEN 17 |
The system failed to save circuit card configuration
changes. The system will lose shared memory updates during a
restart or a reboot. Call processing will probably not be affected
until a reboot or a restart. |
| VP CGEN 18 |
The system detected a hardware failure on a voice
channel or an analog-line interface card. Card functionality
is impaired. |
| VP CGEN 21 |
An internal software error occurred when the system
was identifying channel characteristics during a restart or
a reboot. After the reboot or the restart, a channel is unusable.
|
| VP CGEN 22 |
The system failed to reset the restriction list
for a channel. System functionality could be impaired if applications
are assigning resource restrictions to channels. |
| VP CGEN 25 |
A service registration file has a bad format or
is the wrong version. The service corresponding to this registration
file might be started incorrectly. If the service is not started
correctly, it will not function properly. |
| VP CGEN 27 |
The system could not open a file. |
| VP CGEN 31 |
The system detected an error in describing groups
to the Resource Manager. Applications that are using the equipment
group might not function correctly. |
| VP CGEN 32 |
The system is unable to read the function resource
characteristics. |
| VP CGEN 34 |
The system failed to perform an action on a file.
|
| VP CGEN 37 |
The system experienced difficulty while it was
enabling a feature license. The text-to-speech feature is not
available. Other features on the system already enabled will
not be affected. |
| VP CGEN 38 |
The system experienced difficulty while it was
enabling a feature license. The text-to-speech feature is not
available. Other features on the system already enabled will
not be affected. |
| VP CGEN 39 |
The system experienced failure while it was enabling
a feature license. The text-to-speech feature is not available.
Other features on the system already enabled will not be affected.
|
| VP CHRIN 1 |
The system detected an error while it was describing
channel characteristics to the Resource Manager. System functionality
is severely impaired. |
| VP CPUPERF 4 |
The system is using too much kernel memory (kmem).
|
| VP CRON 2 |
A system process has been operating for over 24
hours. |
| VP DSKMG 1 |
The indicated file cannot be accessed. Applications
that need to reserve speech files could fail. |
| VP DSKMG 2 |
An application cannot be reserved by a file. Applications
that need to record to the file will be incomplete. |
| VP INIT 1 |
The system configuration from the previous operation
is completely lost, so the system is using default values. Services
must be reassigned to channels, the channels placed into service,
and circuit card functionality specified for the system to operate
under any configuration other than the default settings. The
system might not process telephone calls until after the system
is readministered. |
| VP INIT 5 |
The system cannot save configuration data to the
hard disk. If the voice system is stopped and started, some
or all of the voice system's administered values could be lost,
and system functionality will be severely impaired. |
| VP INIT 6 |
The system is having trouble with determining
the identity of an analog-line interface card. The card is not
operational. Call processing could be impaired. |
| VP MTC 1 |
A card is unable to provide TDM clock to the system,
and the card state has changed to BROKEN. This alarm can indicate
a possible hardware problem with the card. Applications dependent
on this card will not function. |
| VP MTC 7 |
An internal software error occurred during a request
for a resource or a release. The system could not process the
request, and a card or channel might not be available. |
| VP MTC 9 |
An internal software error occurred while the
system was attempting to download firmware to a circuit card. |
| VP MTC 10 |
TDM diagnostics failed one or more diagnostics
tests. One or more circuit cards might be in the BROKEN state
and unable to function. Applications dependent on the card will
not function. |
| VP MTC 13 |
One of the circuit cards is in the BROKEN state
because it is not receiving clock. The system will not be able
to use the circuit card in the BROKEN state. |
| VP SF_VXMDI 2 |
The system experienced an abnormal termination
of a Message Networking FAX Messaging process. The fax transmission
that was occurring at that time failed. |
| VP SF_VXMDI 3 |
The system experienced an illegal transition.
The fax transmission that was occurring at that time failed.
|
| VP SF_VXMDI 4 |
The system experienced an internal assertion failure.
The fax transmission that was occurring at that time failed.
|
| VP SF_VXMDI 5 |
A driver call failed. The fax transmission that
was occurring at that time failed. |
| VP SOFTWARE 15 |
The system detected an invalid value or a nonexistent
overhead file. The system will use the default overhead values,
which can adversely affect performance. If the default overhead
values are acceptable, system operations will not be affected.
|
| VP THR 2 |
The system exceeded the minor threshold level
for messages. This alarm typically indicates that too many messages
of a particular type are being generated. |
| VP THR 3 |
The system exceeded the minor threshold level
for messages. This alarm typically indicates that too many messages
of a particular type are being generated. |
| VP THR 4 |
The system exceeded the major threshold level
for messages. This alarm typically indicates that too many messages
of a particular type are being generated. |
| VP TRIP 1 |
The system is unable to communicate with the analog-line
interface cards. The system is unable to process telephone calls
on the channels. |
| VP TRIP 3 |
The system received excessive simultaneous signals
from the network. The voice system is unable to process calls
on the analog-line interface cards possibly due to network or
PBX administration. Some network or PBX parameters, such as
howler tone, might need to be tuned differently. PBXs generate
howler tone if a channel is off hook for a certain amount of
time. A howler tone can consist of a series of touchtones, including
* and #. Each of these touchtones results in a separate event
in the channels. The rate at which these events are generated
could be beyond what the system can handle. |
| VP TRIP 4 |
The system detected a speech break during a voice
coding or playback session. The impact of this error is not
severe, and no action is needed if the message is reported less
frequently than the threshold limit.
The impact could be significant if this message occurs more
than the currently set threshold limit.
|
| VP UNIX 3 |
The operating system kernel detected an error,
and the system software placed a copy of the message into the
log. The type of error present will determine the impact on
the system. These errors might not cause the system to stop
(panic), but they usually indicate that system functionality
is impaired. |
| VP UNIX 4 |
The operating system kernel detected an error,
and the system software placed a copy of the message into the
log. The type of error present will determine the impact on
the system. |
| VP UNIX 5 |
The operating system kernel detected an error,
and the system software placed a copy of the message into the
log. The type of error present will determine the impact on
the system. |
| VP UNIX 6 |
The operating system kernel detected an error,
and the system software placed a copy of the message into the
log. The type of error present will determine the impact on
the system. |
| VP VCHKOANM 02 |
More than 90 percent of purchased voice hours
are used. |
| VP VROP 2 |
The system cannot record or add a phrase. Phrases
already recorded will continue to play properly. |
| VP VROP 4 |
A voice function might have failed, and the system
canceled the request. Callers affected by the error will hear
nothing. The system will not disconnect the call until the caller
disconnects. Each time this failure occurs, the system will
generate one message. |
| VP VROP 5 |
Erroneous speech playback or coding might have
occurred. The speech that was heard or recorded might have been
terminated prematurely or been replaced with other speech. Subsequent
speech coding or playback could also be affected until the system
is restarted. |
| VP VROP 6 |
The system is unable to read a speech configuration
file or the file has an invalid or duplicate entry. The system
will use default values for nonexistent entries until the problem
is corrected. However, the default numbers could be unsatisfactory
and could cause load or performance problems. |
| VP VROP 7 |
Phrase creation failed because of insufficient
space in the speech file systems. This condition had an impact
on administrative commands or caused the message recording to
fail. Additional similar attempts will also fail. |
| VP VROP 8 |
An initialization failure occurred. |
| VP VROP 10 |
A failure occurred while the system was performing
an action on a phrase. The system aborted the action. This alarm
could be caused by an excessive voice activity load. |
| VP VROP 11 |
The system has insufficient speech buffers for
the number of channels in use. Each time this alarm occurs,
an action failed. |
| VP VROP 12 |
An attempt to add a new phrase to the speech file
system failed because the phrase limit was exceeded. This condition
could have had an impact on administrative commands or caused
message recording to fail. Other attempts will also fail. |
| VP VROP 14 |
The system failed to access the speech file indicated.
Applications that need access to this file will be incomplete.
|
| VP VROP 15 |
The system was attempting to copy or add a phrase
to the speech file system, and the attempt failed. This failure
usually occurs during backups or restores. |
| VP VROP 18 |
The system has failed to play or record messages.
This is likely to continue to occur until the problem is resolved.
|
| VP VROP 19 |
A time-out failure occurred while the system was
performing an action on a phrase, and the system aborted the
action. This alarm could be caused by excessive load on the
system or a problem with an analog-line interface card. |
| VP VROP 20 |
A VROP application error occurred. |
| VP VROP 22 |
The system could not reserve a file. Applications
that need to record to the file will be incomplete. |
| VP VOICE_PORT 1 |
More than 25 percent of the system's channels
are not operational. |
