Changing subscribers from a file

Message Networking allows you to perform bulk changes to subscribers using FTP.

To change subscribers in bulk from a file using FTP:

1. Create an ASCII file with a text tool, such as Microsoft Notepad.
2. Using the following format, type subscriber names and information into the file:
   

   remote machine name|extension|name|community ID|namenet type|user ID|domain|language ID
   for example (where blank indicates no change):
   internet|7325551212|Smith,John|1|u|jsmith|company.com|en-US
   or
   Internet|3035551212|Smith,Jane||||

   Notes:

   • The name, community ID, namenet type, and language ID are optional.
   • The user ID and email domain are optional for non-SMTP subscribers. The user ID defaults to the network address; the email domain defaults to the Message Networking domain.
   • For each optional parameter that you do not use, you must substitute a "|" character, as shown in the examples.
   • The language ID defaults to 1 en-US (US English).
   • The community ID defaults to the default community ID administered for the remote machine.
   • The namenet type defaults to the namenet type administered for the remote machine.
   • The name defaults to: 1 xxxx <network address>.
   • Be sure that there are no blank spaces after the comma or at the beginning or end of each entry. Names are case-sensitive.
3. Repeat Step 3 for each subscriber you want to change.

   Note: If the file to be used for bulk subscriber administration exceeds 100,000 subscribers, break down the subscriber information into smaller files. Message Networking cannot process more than 100,000 subscribers at one time.

4. Save the file in the format <string>.chg to add subscribers.
5. Upload the file to the Message Networking system using an FTP tool you are familiar with:
   1. In the tool, enter the IP address of the Message Networking system.
   2. Enter the user ID icftp and the corresponding password for the Message Networking iclog/icftp directory.
   3. Select the subdirectory and move the ftp file to the /sub directory.
6. From the Administration menu, select Message Networking Administration > Subscriber Administration > Bulk Subscriber Administration > Change Subscribers From File.
   The Change Subscribers From File page displays.
7. Click Change.
   A confirmation box displays asking if you want to change subscribers from the file.
8. Click OK.
   The system changes the subscriber information.

9. Click Return to Main to return to the Administration menu.

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