Maintenance

The following topics provide information about managing the hardware and software, accessing logs, and performing troubleshooting for a Message Networking system:

• Performing basic maintenance
  • Accessing the product ID
  • Checking and setting the system clock
  • Starting the messaging software (voice system)
  • Stopping the messaging software (voice system)
  • Shutting down the system
  • Checking the reboot schedule
  • Performing a system reboot
• Performing software management
• Viewing system configuration and status
• Reviewing system logs
  • Accessing logs
  • Application IDs for alarms and events
  • List of alarms
  • List of events
  • Running alarm origination tests
  • Viewing alarm origination Test results
  • Resetting alarm origination
  • System reboot event log error
• Performing hardware maintenance
  • Safety information
  • Protecting against ESD damage
  • Getting inside the chassis
  • Replacing peripheral components
  • Replacing system components
  • Replacing the system server
  • Adding an analog port board
  • High-availability option (for disaster recovery)
  • Viewing and verifying CMOS settings
  • Retrieving hard disk information
• Backing up the system
• Generating reports
• Running database audits
• Displaying the message queue
• Performing voice port diagnostics
• Changing the system's network address length
• Changing a remote machine's mailbox number length
• Changing the Message Networking network addressing
• Restoring backed-up system files
• Troubleshooting

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