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Getting Started Admin Maintenance Reference
Home > Administration > Administering remote machines > Checklists for administering new remote machines > Checklist for adding a new Serenade Analog remote machine

Checklist for adding a new Serenade Analog remote machine

The following table lists the procedures required for adding a new Serenade Analog remote machine to the Message Networking system. The procedures appear in the sequence in which they are performed.

Some of these tasks require you to access the Serenade Analog system. If you are unfamiliar with the Serenade Analog, ask the Serenade Analog system administrator to assist you.

Completed Task
  On the Message Networking system:

Check the Customer Options page to verify that the Octel Analog Nodes field is set to ON.

 

On the Serenade Analog system:

Gather information about the Serenade Analog system that you are adding. You should obtain the following information from the Serenade Analog system administrator:

On the system feature screen:

  • Obtain the system name, software release, and serial number.

From the Serenade Analog system administrator, obtain:

  • The system mailbox number (parameter index 248).
  • A specific mailbox ID on the Serenade Analog system that will receive and send a test message through Message Networking.
 

On the Serenade Analog system:

Check the Serenade Dial Plan:

  • In the First Digit Table, note the numbers in the First Digit column that are followed by an entry in the Mailbox Length column. These are the potential mailbox ranges.
  • List mailbox users according to a common class of service attribute, such as 17 (send network messages immediately) or 18, (send network messages only at night). When the system displays the list of subscribers, note the ranges the subscribers are listed in and match these ranges against the ranges from the First Digit Table. You will use these ranges when you administer the Dial Plan Mapping for the Serenade Analog machine.

    Note: Exclude address ranges associated with mailboxes that will never receive messages, such as automated attendants, bulletin boards, an so on.

  On the Serenade Analog system:

From the Serenade system administration, obtain a specific mailbox ID on the Serenade Analog system that will receive and send a test message through Message Networking.

 

Gather the information that you will need when you later administer the dial plan mapping on the Message Networking system.

Obtain the Network Address Length from the General Parameters page on the Message Networking system. This number represents the specific number of digits, usually 7 or 10, required for messages to be sent through the Message Networking system. Generally, the network address consists of the dial plan mapping plus the extension. Usually, for your dial plan mapping, you will use the same area code and local exchange (DID) used to reach the Serenade subscribers via the PBX. You can obtain the area code and local exchange from the switch administrator. You also need to obtain the extension range for the Serenade system. You can obtain this range from the Serenade system administrator or from the Octel Mailbox Manager software, if you have purchased this software.

For example, for a system requiring 10-digit dialing, mailboxes in the range 20000 to 29999 might normally be preceded by 555-12. If an outside caller wants to leave a message for mailbox 20001, the caller needs to dial 555-122-0001. This same number can be used to create the network address. In this case, 55512 is the dial plan mapping on the Message Networking system and 20001 is the 5-digit Serenade extension. This example assumes the network address requires 10-digit dialing.

However, it is possible in a 7-digit or 10-digit dialing area that different ranges on the new system could be preceded by different dial plan mapping. Therefore, although some mailboxes are preceded by 555-12, a different extension range 50000 to 59999 might be preceded by 555-34. In this case, an outside caller would dial 555-345-0002 to call mailbox 50002. These numbers can also be used to create the network addresses. In this example, to create the network address on the Message Networking system, you can add a Dial Plan mapping for this remote machine where, for mailbox ranges 50000 to 59999, you administer a Map To of 55534. This configuration adds 55534 to the mailbox IDs in the specified range to create the 10-digit network addresses.

  On the Message Networking system:

Gather the information about the Message Networking system that you will need when administering the Message Networking system on the Serenade Analog system:

On the General Parameters page:

  • Record the Octel Analog Serial Number.
  • Record the number of digits in the Network Address Length field.

On the AMIS Analog Parameters page:

  • Record the Telephone Number field.
  On the Serenade Analog system:

Administer the Message Networking system as a Serenade network node on the Serenade system:

Look for or add the route or routes the Serenade system uses for Message Networking:

  • To determine if a suitable route already exists, check the Route Table for any entries that Serenade can use to route calls to Message Networking. Use of routes depends on whether the phone number uses an internal phone network or a public network and on whether calls to Message Networking are local, long distance, or international calls.
  • If no routes are appropriate, add a new route. To add a new route, type a new route name, n for no dropped line capability, and the dialed digits of the route.

Add the Message Networking system as a new location on the Serenade system:

  • Type a name of 6 digits or less for the Message Networking system on the Serenade.
  • Enter 5 (Octel Analog Networking) for the protocol to use with the system.
  • For the serial number, use the serial number that appears in the Octel Analog Networking Serial Number field on the General Parameters page in Message Networking.
  • When asked whether the sender's name should be embedded in messages sent to Message Networking, select N to avoid having recipients of messages from Serenade Analog subscribers hear the sender's name twice.
  • For the route names, type the name of route that you identified or entered previously.
  • For the network schedule to be used for the Message Networking system, type none to have Serenade send messages to remote Message Networking subscribers immediately after they the sender sends them.
  • For a Public Network Number, type the phone number of the Message Networking system.

    If you entered a trunk access code or long distance code in the route, do not enter it again in this field. Also, if the Serenade system is to call Message Networking over a tie trunk or private network, leave this field blank.

    When Message Networking dials the Serenade system, the phone number you enter must work in sync with the route you specified. The number must also take into account whether the calls are to occur over a private or public network. This accounting, in turn, determines whether an outside access number (normally 9), a network access number (normally 8), or a private network extension (normally 4 or 5 digits) are to be used, and whether a long-distance number has to be included.

  • For the TIE Network Number, leave the field blank if you entered a public phone number. Otherwise, type the private network number for Message Networking.
  • When asked whether Message Networking is accessible over the digital network, type n.

Add a numbering plan for the Message Networking system:

  • In the Network Location Name column, enter the name of the Message Networking system as entered in the Location Table.
  • In the Initial Digits Expected column, enter the prefix for Message Networking messages. This prefix, along with the Mailbox Length, is a code to tell the Serenade system to send the message to Message Networking. Therefore, the combination of prefix and Mailbox Length must be unique within the numbering plan. The prefix may or may not contain digits from actual Message Networking addresses.
  • In the Network Mailbox Length column, enter the number of digits in the Message Networking dial plan, normally 7 or 10 digits, plus the number of other digits identifying Message Networking.
  • In the Number of Digits to Strip column, enter the number of initial digits Serenade removes from the Message Networking address dialed by the sender. Normally, with Message Networking, you strip off the number of digits identified in the Initial Digits Expected field.
  • In the Number of Digits to Strip from Self column, always set to 0 when using Protocol 5.

Note: It is possible to establish a numbering plan that does not strip off digits. In this way, the addresses that Serenade subscribers enter when sending message to Message Networking subscribers can be the Message Networking addresses with no additional digits. For this plan to be possible, there can be no point-to-point systems networked to Serenade that use the same combination of initial digits and network mailbox length.

  On the Message Networking system:

Administer the remote machine parameters for the new Serenade Analog remote machine.

  On the Message Networking system:

Administer the Dial Plan Mapping for the remote machine, using the Dial Plan Mapping requirements you obtained.

  On the Message Networking system:

Verify that the Serenade Analog remote machine has been added to the Message Networking system by viewing the Remote Machines List.

  On the Message Networking system:

Perform a remote machine connectivity test.

  On the Message Networking system:

Administer subscribers. For Serenade Analog remote machines, the following methods of adding subscribers from the remote machine to the Message Networking system are supported (listed in order of preference):

  • Set up the Self Registration Agent ID on the General Parameters page and instruct remote subscribers on the new system to send a message.
  • Use FTP to upload a subscriber list to the Message Networking system.
  • Initiate Bulk Add by File from the Message Networking system.
  • Perform a Bulk Add by Range.
  On the Message Networking system:

View the Subscriber List by Machine Name on the Message Networking system. Verify that the Serenade Analog subscribers were correctly populated on the Message Networking system based on the Dial Plan Mapping you administered.

 

  On the Message Networking system:

Note: Most remote machines are administered for Dynamic updates and you do not need to take any action.

If you selected Full or Directory View as the Subscriber Updates Type for the Serenade Analog remote machine, run a Demand Remote Push to the Serenade system to add subscribers from other remote machines to the Serenade Analog system.

Note: Remember, if you select Full as the Subscriber Updates Type, the Serenade Analog system must have the capacity to accommodate all of the subscribers in the Message Networking network.

  On the Message Networking system:

Administer the Directory View for any remote machine to which you want to add the Serenade Analog subscribers.

  Send a test message from another messaging system in the Message Networking network to the Serenade test mailbox you obtained from the Serenade system administrator. Then log into the test mailbox on the Serenade system and verify that the test message was delivered.
 

Update existing remote machines in the Message Networking network for subscribers on the new Serenade Analog system. The Adding and updating subscribers overview provides information on how subscribers are updated for the different types of remote machines.

Note: Most remote machines will be configured for Dynamic updates.

 

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Last modified 11 January, 2006