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Getting Started Admin Maintenance Reference
Home > MaintenanceVerifying and viewing system and software information > Verifying system status

Verifying system status

The Verify System Status-System Verification page displays the following information based on your system configuration on the Message Networking system:

  • Status of each software module
  • Status of voice system
  • Number of ports purchased
  • Number of ports in service
  • Status of networking, if applicable
  • Hours of speech purchased
  • Hours of speech used

To access and verify the system status:

  1. Start at the Administration main menu and select System Configuration and Status > System Status.
    The system takes a few minutes to run checks on the status of the system and then displays the results on the Verify System Status-System Verification page.
  2. Click Return to Main to return to the Administration menu.

Interpreting the results of system status

Message Networking is made up of many individual software modules. When you access the System Status page, the system requests each module to report on its status. The following table contains the modules and explanations of related information displayed on the page. Depending on the features you purchased, the modules that you see on the System Status page can vary from those in the table.

System status of (module) Verifications Results page information
mtce (maintenance) File System Capacity Passed/Failed
IPC queue Passed/Failed
netw (networking) Networking Up/Down
AMIS Analog Networking On/Off
Number of Purchased TCP/IP Ports number of ports
Number of TCP/IP Port in Service number of ports
vs (voice system)
Voice System Up/Down
Number of Purchased Voice Ports number of ports
Number of Voice Ports In Service number of ports
Available Hours of Speech number of hours
Used Hours of Speech number of hours
Potential Hours of Speech number of hours
Number of Available Text-to-Speech Sessions number of sessions

The Voice System module summarizes voice port and speech storage information. The following table describes this summary information in more detail.

Voice System module status item Definition
Number of Purchased Voice Ports
The number of ports on the Message Networking system that are available for use.
Number of Voice Ports in Service
The number of ports that are actually accepting and processing calls on the Message Networking system. It is recommended that this number matches the number of purchased ports. If it does not, follow the procedure in Displaying Voice Equipment Status to identify which ports are not in service.
Available Hours of Speech
The number of hours of speech on the Message Networking system's hard disk that are available for use.
Used Hours of Speech
The number of hours of speech that are currently used to store voice messages and other types of messaging data. This number needs to be less than 80 percent of the purchased hours of speech. If the value listed in the report is greater than 80 percent of the purchased hours of speech, contact your sales representative to purchase additional hours of speech.
Maximum Hours of Speech
The number of hours of speech left on the hard disk that can be purchased and activated. If this number is 0 and additional hours of speech are needed.
Number of Available Text-to-Speech Sessions The number of text-to-speech sessions that are supported on the system.

 

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Last modified 11 January, 2006