Administering voice equipment

This procedure provides information on voice equipment administration. Voice equipment administration involves the following tasks:

• Assign channels to groups
• Assign PBX extensions to channels
• Assign services to channels
• Change state of voice equipment
• Renumber voice system
• Unassign channels from groups
• Unassign PBX extension from a channel
• Unassign services from channels

Note: These procedures are only required for Message Networking systems supporting analog.

To assign channels to groups:

1. Start at the Administration menu, and select Voice System Administration > Voice Equipment Administration > Channels to Groups.
   The Assign Channels to Groups page displays.
2. Complete the fields on this page. For information on completing the fields, click the field names or Help on the Web-based administration page.
3. Click Save.
   The system displays a confirmation message.

4. Click Return to Main to return to the Administration menu.

To assign PBX extensions to channels:

1. Start at the Administration menu, and select Voice System Administration > Voice Equipment Administration > PBX Extensions to Channels.
   The PBX Extensions to Channels page displays.
2. Complete the fields on this page as follows. For information on completing the fields, click the field names or Help on the Web-based administration page.
3. Make the following field settings, as specified by the customer:
   • Starting PBX Extension: enter the phone number for the first channel
   • Starting Channel Number: 0 - start at channel 0
   • Ending Channel Number: 3 - enter the last channel number (on a 4-port system the number is 3, on an 8-port system the number is 7)
4. Click Save.
   The system displays a confirmation message.

5. Click Return to Main to return to the Administration menu.

To assign services to channels:

1. Start at the Administration menu, and select Voice System Administration > Voice Equipment Administration > Services to Channels.
   The Services to Channels page displays.
2. Complete the fields on this page using the following settings. For information on completing the fields, click the field names or Help on the Web-based administration page.
3. Make the following field settings:
   • Channel Numbers: all
   • Service Name: acr
4. Click Save.
   The system displays a confirmation message.

5. Click Return to Main to return to the Administration menu.

To change the state of the voice equipment:

1. Start at the Administration menu, and select Voice System Administration > Voice Equipment Administration > State of Voice Equipment.
   The State of Voice Equipment page displays.
2. Complete the fields on this page using the following settings. For information on completing the fields, click the field names or Help on the Web-based administration page.
   Make the following field settings:
   • New State: inserv
   • Equipment: Card
   • Equipment Number: all
   • Change Immediately?: Yes
3. Click Save.
   The system displays a confirmation message.

4. Click Return to Main to return to the Administration menu.

To renumber the voice system:

Note: Use the Renumber Voice System page to remove all NONEX cards from the voice equipment table.

Warning: This command brings down the voice system immediately! Any options or script assignments that might have been made to these NONEX cards and their channels are permanently lost! In addition, this command reorders the voice equipment table so that all existing T1s are followed by TRs and then by SPs. This reordering results in the channel numbers on some of the cards changing. All user-defined characteristics (options, attributes, script assignments) of a channel remain intact, regardless of the reordering. If a card is discovered in the system that was not in the voice equipment table, it is then added in its correct position with default settings.

1. Start at the Administration menu, and select Voice System Administration > Voice Equipment Administration > Renumber.
   The Renumber Voice Equipment page displays.
2. Click Continue to renumber the voice equipment, or click Quit to return to the previous page without renumbering.

3. Click Return to Main to return to the Administration menu.

To unassign channels from groups:

1. Start at the Administration menu, and select Voice System Administration > Voice Equipment Administration > Channels from Groups.
   The Unassign Channels from Groups page displays.
2. Complete the fields on this page. For information on completing the fields, click the field names or Help on the Web-based administration page.
3. Click Save.
   The system displays a confirmation message.

4. Click Return to Main to return to the Administration menu.

To unassign a PBX extension from a channel:

1. Start at the Administration menu, and select Voice System Administration > Voice Equipment Administration > PBX Extension from Channel.
   The Unassign PBX Extension from a Channel page displays.
2. Complete the fields on this page. For information on completing the fields, click the field names or Help on the Web-based administration page.
3. Click Save.
   The system displays a confirmation message.

4. Click Return to Main to return to the Administration menu.

To unassign services to channels:

1. Start at the Administration menu, and select Voice System Administration > Voice Equipment Administration > Services from Channels.
   The Unassign Services from Channels page displays.
2. Complete the fields on this page. For information on completing the fields, click the field names or Help on the Web-based administration page.
3. Click Save.
   The system displays a confirmation message.

4. Click Return to Main to return to the Administration menu.

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