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The following are considerations related to Aria Digital and Serenade
Digital remote machines:
- Announcements cannot be customized.
- For fax-only messages to Aria remote machines, the following
voice component is added by the Message Networking system: "Your
fax message is attached."
- Octel 200/300 message servers support multiple voice components
or segments within the same message. When this type of message
is sent through Message Networking, the Message Networking system
concatenates all voice segments into a single component.
- Message Networking supports connectivity to a Serenade gateway
when the gateway is part of an Octel 200/300 domain. Message Networking
does not support a Serenade gateway when it is in a remote configuration
where it is the interface for non-domain message servers:
- A Serenade gateway in a domain configuration is an Octel
200/300 server designated as the gateway for the entire cluster
of digital Octel 200/300 servers (domain). It is the only
system networked to the Message Networking system within the
entire domain and must be connected to all of the Octel 200/300
servers in the cluster (domain) digitally.
- A Serenade gateway in a remote configuration is an Octel
200/300 server being used as a networking gateway for other
messaging systems (connected using Octel Analog, etc.)
- In Octel 250/350 environments with alias mailboxes, it is important
to consider when defining the dial plan that Message Networking
delivers networked messages to the actual mailbox ID, not the
alias mailbox ID. Alias mailboxes are used in Octel 250/350 systems
when the call coverage number for a mailbox does not necessarily
match the actual mailbox ID.
- An Octel 250/350 server that has been previously upgraded from
an Aspen system and will now be used for digital networking requires
that the subscribers on the system rerecord their spoken (voiced)
names for the spoken name to be transmitted to the Message Networking
system. In some cases, although the Octel 250/350 server was installed
new, the subscriber directory was loaded from an older Aspen system.
These systems must also rerecord the subscriber names. This is
a limitation of the Octel 250/350 server and is not specific to
Message Networking. Message Networking does not support Aspen
systems. Aspen servers must first be upgraded to Octel 250/350
servers before networking to Message Networking (preferably using
Aria TCP/IP).
- For an Octel 250/350 message server to use digital networking
with Message Networking, it must be Release 2.05 or later. This
version allows administrators to set a flag automatically requesting
subscribers in the upgraded system to rerecord their spoken names.
It is recommended that this flag be set several weeks before the
digital connection is made to the Message Networking system to
"clean out" nonconforming names.
- Due to an issue with how Aria Digital systems send out subscriber
ASCII names, Octel 250/350 Release 3.0 is not supported for Message
Networking. Customers with Octel 250/350 must upgrade their systems
to Release 3.01.
- The Aria Message Locator feature applies to Message Networking
delivery.
- Aria Digital subscribers with no recorded spoken name are sent
to Message Networking upon the demand execution of an Aria NameSend.
However, a new subscriber added to an Aria Digital system for
whom a spoken name has not been recorded is not sent to Message
Networking as an add until a spoken name is recorded.
- Large messages to AUDIX from Aria and Serenade are failed with
a message length failure message.
Note: AUDIX LX supports voice messages of up to 180 minutes.
- When Aria senders send a mixed private and/or priority message
to multiple Serenade or VPIM V2 digital recipients on the same
remote machine, the message is marked Priority and/or Private
for all recipients, even if one recipient is marked as such. The
sender is not notified that this has happened.
- Reply/Forward Indicator is supported:
- From Serenade Octel Analog Networking to all machine types
- From Serenade Digital to Serenade Digital
- Serenade Digital call processing features (for example, Immediate
Call, Check for Unlistened Messages) are
not supported.
- When recipients of messages from Aria Digital and Serenade Digital
systems are notified that one or more components of a multimedia
message cannot be delivered, the sender is not notified. The recipient
is notified to contact the sender for missing components.
- Note the use of "notice" versus "message"
for Aria and Serenade systems. Historically, notices were used
to indicate message delivery failure. However, when messaging
using the Message Networking:
- "Message" indicates a failure.
- "Notices" indicate a positive message confirmation.
- One message for multiple recipients is supported; each recipient
receives header information (private, priority, AND confirmation
request).
- Subscriber updates are supported as follows:
- Automatic on add, change, and delete (no delete for Serenade
Digital).
- Automatic on message delivery to a recipient (updates recipient).
- The transmission of a subscriber spoken name with a length of
eight seconds or greater is not supported when using Octel 250/350
with Octel Analog Networking. This is supported for all other
remote machine and protocol types, including Aria Digital TCP/IP.
- Self-registration is not supported for Aria/Serenade Digital;
NameSend is used instead.
- The Octel serial number for Message Networking defaults to 80000
(range of 80000 to 81000 reserved).
- A maximum of 1 outbound port per remote machine, rounded up,
is supported.
- The following features are not supported:
- Multiple inbound simultaneous sessions from a given remote
machine.
- Multiple outbound simultaneous sessions to a given remote
machine.
- Network turnaround.
- Sender's Name:
- Octel messages, Aria Digital messages, and Serenade Digital
messages to Message Networking need to be configured to exclude
the Sender's Name Prefix.
- Octel Analog Networking, Aria Digital, Serenade Digital, and
AMIS recipients receive the sender's name by using Message Networking
prefixing.
- AUDIX recipients receive the sender's name from the message
header.
- In some Dial Plans, the Message Networking system needs to build
back the complete address of the sender (including prefix) before
transmitting to a Serenade Digital machine. For example, if the
Serenade Digital machine attaches a prefix of 1 before the 10-digit
network address to a recipient, then the Message Networking system
must be configured to attach the same prefix of 1 before that
sender's 10-digit network address when the recipient replies to
the Serenade Digital machine. In this case, Message Networking
supports creation of a Serenade
Digital Sender Dial Plan.
- Serenade Digital remote machines do not support analog fallback
on outbound or inbound messages.
- The 3/4 Rule is supported for Serenade Digital remote machines
for inbound and outbound ports:
- No more than 3/4 of all Serenade Digital ports can be used
for outbound.
- No more than 3/4 of all Serenade Digital ports can be used
for inbound.
- Numbers are rounded up.
- No ports are reserved for inbound or outbound if ports total
1, 2, or 3.
- When you want to send a message to all subscribers in an Enterprise
using a single Enterprise List, the following suggestions can
help to reduce network traffic load and the effects of MWIs:
- For Octel 250/350 servers, reference a single bulletin broadcast
mailbox per server in an Enterprise List. Using this method,
only one message is sent to each server. After the message
is deposited in the bulletin broadcast mailbox, the message
is sent to everyone on the server with the bulletin broadcast
class of service (with no MWI). Use of this feature might
require an Administrator to add the bulletin broadcast class
of service to the subscriber on the Octel 250/350 server.
- For Octel 200/300 servers, an Enterprise List can be created
that references an Octel 200/300 System Distribution List
(SDL) consisting of all local subscribers. SDLs have the option
(through parameter 145) to invoke MWI or not. This scenario
significantly decreases network traffic load and reduces the
effects of MWI.
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