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This topic provides information about the events generated by
the SM application. These events indicate a problem with the Station
Manager.
Customer-resolvable events
The following events can be resolved by the system administrator:
SM SM104
Description:
The system received a script message from the wrong channel or
mode.
Repair Procedure:
No corrective action is necessary.
SM SM107
Description:
A timeout occurred. An audit on the switch side can cause this
condition.
Repair Procedure:
SM SM201
Description:
The system failed to locate the indicated user.
Repair Procedure:
- Update the subscriber information.
Events requiring remote support center contact
If you receive the following events, contact
your remote support center.
| ID |
Description |
| SM
SM101 |
The
Message Networking system cannot get certain application information. |
| SM
SM102 |
The
application code is too large. |
| SM
SM103 |
The
system could not find the switch ID. |
| SM
SM105 |
The
system is reporting that no switch is active. |
| SM
SM106 |
The
switch link is down. |
| SM
SM108 |
A
message-waiting lamp (MWL) update failed for a subscriber. The
MWL is an indicator that alerts subscribers that they have received
new mail messages. |
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