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Home > Maintenance > Alarms > SW (Switch Integration) alarms

SW (Switch Integration) alarms

This topic provides information about the alarms generated by the SW application, which indicate a switch integration problem.

Customer-resolvable alarms

The following alarm can be resolved by the system administrator.

SW OVERLAN 15

Description:

The link to the switch is not operational because it was removed from operation.

Repair Procedure:

To repair the alarm:

  • Release the link.

Alarms requiring remote support center contact

If you receive the following alarm, contact your remote support center.

ID Description
SW SWIN 0

One of the following events occurred:

  • The system failed to locate a process. Callers might be asked to enter extension numbers.
  • The multiple hunt group initialization failed. Callers who are reaching systems that are operating a serial integration (DMS-100 or 5ESS) are asked to enter extension numbers.
  • The trunk translation initialization failed. If DID lines are directly connected behind the system and these lines are being used as lines to log in to the system from outside the switch, the calls carried on these lines will fail.

 

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Last modified 11 January, 2006