Retrieving hard disk drive information

The Disk Diagnostics page shows information about the hard-disk drive setup in the Message Networking system. If a disk drive in an S3400-H server is replaced, this page also provides the rebuild status.

The page differs depending on the system server:

• S3210R and S3210 : This page displays information about the system's single IDE hard disk.
• S3400-H: This page shows the device and rebuild status of the SCSI RAID system.

S3210R and S3210 hard disk information

To retrieve hard disk drive information for an S3210R and S3210:

1. Start at the Administration menu, and select Diagnostics > Disk Information.
   The system displays the Disk Information page.
2. Select the disk for which you want to view information from the drop-down menu.
3. Click Display.
   The system displays the Disk Information Results page, which provides general information about the hard drive.
4. Click Return to Main.

 

S3400-H SCSI RAID system information and status

The Disk Diagnostics page shows information about the S3400-H hard disk drives and SCSI RAID controller card. See the online help for details about using this page.

To retrieve SCSI RAID system information:

1. Start at the Administration menu, and select Diagnostics > Disk Information

   The system displays the Disk Diagnostics page.

2. The RAID System Information section shows device status. Select the link in which you are interested:
   • Query RAID System Information shows:
     • the logical drives and whether or not the RAID 5 array is OPTIMAL (functional) or DEGRADED (a problem was detected).
     • the physical devices (disk drives). Status can be OPTIMAL (functional) or FAILED (faulty).

     Note: If one of the SCSI disk drives has been removed, this page simply fails to show the missing device

     • the SCSI RAID controller card (always displays "Optimal" if the RAID 5 system is even partly functional).
   • Query Rebuild Status shows if a disk drive recovery procedure is underway, and how much of it has completed.

   RAID 5 status can be:

   • Optimal (fully functional)
   • Degraded (a problem was detected)
   • Reconstruct (the faulty disk drive was replaced, but the disk reconstruction is not complete).

   Device (disk drive) status can be:

   • Optimal (fully functional)
   • Failed drive (faulty disk). See Replacing a SCSI RAID drive.
   • Missing (the SCSI drive is pulled partly or completely out)
   • Replaced drive (the faulty disk drive was replaced, but the disk reconstruction is not complete).

   Note: You can refresh this page periodically to follow the progress of a disk rebuild. The entire operation takes up to 10 hours to complete.

3. Click Return to Main.

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