Busying out voice channels

Busying out an analog port board takes all channels on that card out of service so that calls are not forwarded to those channels. You can also busy out one or more individual channels.

Caution! Do not busy out all of the analog port boards at once. Busying out all of the channels at once can leave no channels available on the system to accept incoming calls.

To busy out voice channels:

1. Start at the Administration menu, and select Diagnostics > Voice Equipment Diagnostics > Busy Out.
   The system displays the Busyout of Voice Equipment page.
2. Complete the fields on the page. For information about the fields on this page, click Help.
3. Click Busyout.
   When the state change is complete, the system displays the Busyout of Voice Equipment results page.

4. Click Return to Main to return to the Administration menu.

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