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Getting Started Admin Maintenance Reference
Home Maintenance > Performing basic maintenance > Stopping the messaging software (voice system)

Stopping the messaging software (voice system)

Caution: Stop the voice system only when it is absolutely necessary.

To stop the messaging software:

  1. Start at the Administration menu, and select Utilities > Stop Messaging Software.
    The system displays the Stop Messaging Software page.
  2. Enter a number between 0 and 600 in the Wait Time field.
    The wait time designates how many seconds the system is to wait for calls in progress to finish before stopping the voice system. New calls are prevented immediately regardless of the wait time selected. If any calls are still in progress after this time, they are dropped, and the system proceeds with stopping the voice system. A wait time of zero indicates an indefinite wait time until all current calls are completed.
  3. Click Stop.
    The system displays the following message at the top of the page when the messaging software has completely stopped:

    The Voice System info: Stop of voice system completed.

  4. Note: When the voice system is stopped, the user cannot make changes to the Message Networking administration screens. You must restart the voice system to make changes to the Message Networking administration screens.

  5. Click Return to Main to return to the Administration menu.

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Last modified 11 January, 2006