Performing a system reboot

This topic describes how to reboot the system from the console or, if you have the ability to access your system remotely, from a web browser inside your intranet firewall, or through PPP connection outside your firewall. A complete server reboot takes approximately 15 minutes to complete.

Note: Avaya recommends that you reboot the Message Networking system at least once every 120 days. The reboot refreshes Linux resources and keeps applications running reliably.

Caution: You cannot reboot your system if a backup is running. Automatic backups normally occur at 3:05 a.m., so avoid rebooting the system between 2:30 a.m. and 4:00 a.m.

To perform a reboot:

1. Start at the Administration menu, and select Utilities > Reboot System.
   The system displays the Reboot System page.
2. In the Wait Time field, enter a time in seconds between 0 and 600.
   This time designates how many seconds the system is to wait for calls in progress to finish before stopping the voice system. New calls are prevented immediately regardless of the wait time selected. If any calls are still in progress after this time, they are dropped, and the system proceeds with stopping the voice system. A wait time of zero indicates an indefinite wait time until all current calls are completed.
3. Do one of the following:
   • If no error messages appear, continue with Step�4.
   • If the system displays an error message that a backup is running, the system does not proceed with the reboot. Instead, follow the instructions of the error message.
4. Click Reboot.
   The system displays the following message:
   "The Voice System is now stopping. Rebooting system..."
   The system then shuts down and reboots automatically. A reboot takes approximately 5 minutes.
5. Do one of the following:
• If you are performing the reboot from a remote location by using a dial-up connection, you are automatically disconnected from the Message Networking system and need to reconnect to the system after the reboot is complete. Do the following:
• Reconnect to the Message Networking system.
• Log in to the system.
• If you are performing the reboot from a console, when you see a message display that the system is being rebooted, click OK. Some messages can appear and remain on the screen, depending on the software modules that you have installed on your system.

  The system begins the system restart. During the restart, login prompts display. Do not log in at these prompts as the system is not ready.

  Note: If FAIL appears in the status column for any component, do the following:

  • Record the name of the component.
  • Access the Alarm Log.
6. When the system displays the message "ICHG Module Started," press Enter and then log in to the system.

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