This topic provides information on creating
the shadow mailbox. The shadow mailbox is a special mailbox that
ELA uses to distribute messages. The use of a shadow mailbox prevents
replies to ELA-delivered messages from being sent back to the entire
enhanced list. The shadow mailbox must belong to a community that
cannot receive messages.
You set up one shadow mailbox for the system. This shadow mailbox
serves all enhanced lists.
To create the shadow mailbox:
- Start at the Messaging Administration main
menu and select:
Global Administration
Subscriber Management
The system displays the Managing Subscribers
page.
- Click Manage beside the Local Subscribers list item.
The system displays the Manage Local Subscribers page.
- Click Add a New Subscriber.
The system displays the Add a New Subscriber
page.
- For the Last Name field, enter a name that is useful
to your subscribers, such as "Mailing List" or Enhanced-Lists
Postmaster."
- For the Password field, enter any password. You cannot leave
this field blank.
- For the Mailbox Number field, enter an
unused mailbox number at which you want the shadow mailbox to
be located. Make sure that this mailbox number is not administered
as a station on the switch.
- For the Numeric Address field, enter 1, followed by the
mailbox number or another address that will be unique within your
messaging network. The number you enter here should also be a
number that subscribers would never use to address messages.
- Leave the PBX Extension field blank. This causes a value to
be automatically generated.
- For the Class of Service field, enter the ELA class-of-service
number (the example uses 8).
- In the Community ID field, enter the number of the shadow mailbox
community you created (the example uses 11).
- In the Email Handle field, enter the same number as you entered
in step 6.
- Leave defaults in all other fields.
- Click Save to save this information
to the system database.
-
Click Return to Main to return to the Messaging Administration main menu.
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