Getting Started

• Using this Help system
• Concepts and Planning Guide (pdf)
• Installation overview and Guide (pdf)
• Switch integration
• System description
• System security
• Overview of reports and logs
• Messaging Application Server (MAS) Basics
  • System administration tools
  • Diagnostic and reporting tools
  • Logging in to the MAS
  • Changing the display language
  • Shared and specific MAS configuration
  • Opening Voice Mail System Configuration
  • Changing the home MAS
  • Supporting messaging subscribers
• Message Storage Server (MSS) Basics
• Accessing and using the MSS
• Access Security Gateway (ASG)

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Messaging Application Server (MAS) Administration

• Telephone user interface administration
• Voice Mail Domain administration
• Messaging Application Server properties
• Managing Voice Mail Domains
• Custom prompts
• Caller Applications
• Overview of reports and logs
• Reports
• Operation history events
• Monitoring system performance
• Event, error, and alarm logs
• MAS backup and restore

Message Storage Server (MSS) Administration

• Administration checklists
• Basic messaging administration
• Subscriber and List Administration
  • Managing subscribers
  • Managing remote subscribers
  • Enhanced-List Application
• System Administration
  • System verification
  • Backup and restore
  • Email (Internet Messaging)
  • LDAP directory
  • Fax administration on the MSS
• Software management
• Networking

Maintenance (MAS and MSS)

• Alarms and Event Information:

  • Alarms
  • Events
  • Resource types
  • Activating and deactivating alarm suppression
  • Resetting alarm origination

• Hardware Replacement Procedures:

  • Safety information
  • Protecting against ESD damage
  • Getting inside the chassis
  • Replacing peripheral components
  • Replacing system components, which includes cables, circuit packs, disk drives, fans, memory module, power supplies, or the entire machine
• Related Maintenance Information:
  • Maintenance features
  • General troubleshooting
  • Retrieving hard disk drive information
  • Viewing and verifying CMOS settings

Reference

• Subscriber Guides
  • At-A-Glance and Translated Versions
  • Quick Check (Wallet Card) and Translated Versions
  • Online TUI Guide
  • Subscriber Options and Translated Versions
  • Client Access to a Subscriber Mailbox
  • Client Add-in for Microsoft Outlook and Translated Versions
  • Messaging with a TTY (Teletype)
  • Subscriber References ready for posting to your Web server
• Printable Guides
  • Concepts and Planning Guide
  • MAS Administration
  • Installation Guide
  • Installation Planning Forms (doc and pdf)
• Dialogic Card Guides
  • Analog Dialogic 4-port T/R board D/41JCT-LS
  • Dialogic 12-port T/R board D/120JCT-LS
  • Dialogic Digital Set Emulation board D/82JCT-U
  • Dialogic Digital Set Emulation board D/82JCT-U-PCI-UNIV
  • T1-QSIG Dialogic D/480JCT-2T1 DualSpan-JCT board
  • E1-QSIG Dialogic D/600JCT-2E1 DualSpan-JCT board