Fax administration on the MSS

This topic contains information about fax administration on the Message Storage Server (MSS).

The technician usually administers fax service when your Avaya™ S3400 Message Server is initially installed. If fax service was not administered on your S3400 during installation, you must first administer fax service on the Messaging Application Server (MAS) before administering fax on the MSS. See the MAS topic Configuring fax for more information.

To Administer fax on the MSS:

1. Verify that fax service is set up on the MAS. See the MAS topic Configuring fax for more information.
2. On the MSS, set up a class-of-service to use for fax service:
   1. Start at the Messaging Administration main menu and select:

      Global Administration
           Subscriber Management
                Manage Classes-of-Service

      The system displays the Manage Classes-of-Service page.

   2. Select a class-of-service to modify for fax service.
   3. Click Edit the Selected COS.

      The system displays the Edit the Selected COS page

   4. Scroll down to the Subscriber Features and Services section and set Outbound Fax Calls to yes.
   5. Click Save to save the change.

      The system displays the Manage Classes-of-Service page.

   6. Click Back at the bottom of the page.

      The system displays the Managing Subscribers page.

3. Set up the required fax service mailbox:
   1. On the Managing Subscribers page, click Manage in the Local Subscribers row.

      The system displays the Manage Local Subscribers page.

   2. Click Add a New Subscriber.

      The system displays the Add Local Subscriber page.

   3. On the Add Local Subscriber page, complete the following fields:
      • Last Name field: enter fax.
      • Password field: enter a password.
      • Mailbox Number field: enter the fax mailbox number that you entered in the Fax Mailbox field on the General - Fax property page in the MAS Voice Mail System Configuration tool. See Configuring fax in the MAS administration documentation for more information.
      • Numeric Address field: enter a different number from the mailbox number. For example, prepend a 1 or the area code to the mailbox number.
      • Class-of-service: select the appropriate class-of-service from the drop-down list.
   4. Click Save to save the fax service mailbox.

      The system displays the Manage Local Subscribers page.

   5. Click Back at the bottom of the page.

      The system displays the Managing Subscribers page.

4. Administer the fax mailbox number as a special subscriber:
   1. On the Managing Subscribers page, click Configure Subscriber Management.

      The system displays the Configure Subscriber Management page.

   2. In the Special Subscribers section, for the Fax Mailbox Number field, enter the extension for the fax mailbox number that you entered in Step 3c.
   3. Click Save to save the change.

5. Click Return to Main to return to the Messaging Administration main menu.

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