Receiving voice messages from remote test subscribers

Have remote test subscribers send messages to your local test subscribers during acceptance testing. You need to retrieve the messages to verify that your local machine is administered correctly with the remote machines and is receiving messages correctly. When you retrieve the messages, you should hear the system say the name of the remote machine and the remote test subscriber, if you recorded a name for the remote machine and the remote test subscriber.

After you receive messages from the remote machines, contact each of the remote machine network administrators and inform each one that you received a message from their machine.

To retrieve messages from the test remote subscribers:

1. Dial the voice messaging extension. This is the extension subscribers call to retrieve and send messages.
2. When prompted to enter an mailbox number, press # and use the telephone keypad to enter a local test subscriber mailbox number followed by #.
3. Enter the password for the local test subscriber followed by #.

You hear the subscriber's name and a message telling you the number of messages in your mailbox, if any. The system then plays the main menu.

4. Press 1 to review.
5. Press 1 for voice messages.

   The system plays the first new message.

6. As you listen to the message, note the remote machines and remote test subscribers that were able to exchange messages with you.

At the end of the message, you hear the following prompt:

"End of message. To replay this message, press 4. To get envelope information, press 5. To send a copy, press 6. To erase, press 7. For reply option, press 8. To save, press 9. To cancel message review, press *. To skip, press #."

7. Press 7 to erase the message.

The message is erased. The system continues to play the new voice messages.

8. Repeat Step 6 through Step 7 for each message in the local test subscriber's mailbox.
9. When you finish retrieving messages from remote test subscribers, hang up the telephone and then contact the remote machine network administrators and inform them that you received a message from their machine.

Top of page