Editing a class-of-service

Use the Edit a class-of-service page to modify a class-of-service.

Note: You can use this procedure or the Mailbox Manager application to edit class-of-service information. It is recommended that you use the Mailbox Manager application to take advantage of the application's advanced class-of-service editing features. For more information about Mailbox Manager, see the Mailbox Manager User Guide.

Before changing class-of-service options, consider that a change affects all subscribers to whom you have assigned that class-of-service. For example, if you change the Message Waiting Indication Allowed drop-down list from yes to no for the class-of-service named class04, Message Waiting Indication (MWI) will no longer be triggered when a new message is present for all subscribers assigned class04.

It is recommended that you print a copy of the class-of-service information for your records.

To edit a class-of-service:

1. Start at the Messaging Administration main menu and select:

Global Administration
     Subscriber Management
          Managing Classes-of-Service

The system displays the Manage Classes-of-Service page.

2. Highlight the class-of-service that you want to modify and then click Edit the Selected COS.

The system displays the Edit a Class-of-Service page for the selected class-of-service.

3. Modify the fields on the page as necessary. For more information, click the field names or Help on the web-based administration page.
4. Click Save to save any changes.

The system saves the changes to the class-of-service and displays Manage Classes-of-Service page.

5. Select another class-of-service to edit or, if you are finished administering classes-of-service, click Return to Main.

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