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Home > MSS Administration > Basic messaging administration > Stopping the messaging software

Stopping the messaging software

Caution!
Stop the messaging software only when it is absolutely necessary. When the messaging software is stopped, calls will cover and callers will be able to leave messages, but local subscribers will not be able to access their messages.

To stop the messaging software:

  1. Start at the Messaging Administration main menu and select:
  2. Utilities
         Stop Messaging Software

    The system displays the Stop Messaging Software page.

  3. Click Stop to stop the messaging software.
  4. The system displays the following message at the top of the page when the messaging software has completely stopped:

    The Voice System info: Stop of voice system completed.

    Note: When the messaging software has stopped, you cannot access system Messaging command prompt screens. Messaging Administration still appears as an option on the Global Administration page, but you cannot access any of the screens. To view the Messaging command prompt screens, you must start the messaging software.

  5. Click Return to Main to go back to the main menu.

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