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Switch integration

Switch integration refers to the sharing of information between a voice messaging system and a switch, to provide a seamless interface to callers and switch subscribers. A fully integrated voice messaging system answers each incoming telephone call with information taken directly from the switch, also known as the host switch.

The Switch Integration (SWIN) module handles switch integration in the Messaging Application Server (MAS). The SWIN enables data transfer between the MAS and the host switch.

Switch integration is required in every MAS configuration.

This section consists of the following topics:

For information on configuring your PBX for switch integration, see the PBX configuration note. Configuration notes are available from the Avaya Support Center, at http://support.avaya.com.