Configuring message waiting indicator (MWI)

To configure MWI for a voice mail domain, use the Message Waiting Indicator (MWI) - Voice Mail Domain dialog box.

MWI allows subscribers to be alerted when messages meeting specified criteria arrive in their mailbox. Subscribers are alerted either by a lamp indicator on their telephone, or an audible tone (stutter dial-tone) when they pick up the receiver. The indicator is cleared when the message is opened, or saved or deleted using the TUI. Subscribers can set up mailbox rules for using MWI in Subscriber Options.

To display the Message Waiting Indicator - Voice Mail Domain dialog box:

In the Voice Mail System Configuration window, click the voice mail domain.

Double-click Message Waiting Indicator.

The system displays the Message Waiting Indicator - Voice Mail Domain dialog box, which has only one tab, the General tab.

To configure MWI properties:

Configure the following fields on the Message Waiting Indicator dialog box:

Enable Message Waiting Indicator (MWI) MWI is not enabled by default. Select this check box to enable MWI.

Note: The MWI configuration fields appear only when MWI is enabled. For more information about enabling MWI, see Enabling MWI.

MAS MWI server Enter the name of the machine on which the MWI service is installed. To locate the server by browsing, click Browse.

Limit requests Select if you want to restrict the number of MWI requests made per minute.

Maximum requests per minute Enter the maximum number of MWI requests that can be made to the MWI MAS per minute. This field is available only if you have selected the Limit requests check box.

Tip: The first MAS in the list is the first MAS to which MWI requests are made. If required, you can use the Up

and Down

arrows to move MASs up or down the list.

Message Application Servers that support MWI This box displays a list of MASs in the voice mail domain that support MWI. If you are using per-port integration, (e.g. Inband, QSIG or set emulation), an MAS can support MWI if it has an MWI port group defined.

To add an MAS to the list of MASs that support MWI, click the Add icon and type the name of the MAS.

To delete an MAS from the list, click the MAS that you want to delete and click the Delete icon . The system prompts you to confirm the deletion.