Holiday properties - auto attendant

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Holiday properties - auto attendant

To configure the automated attendant holiday prompts for a voice mail domain, use the Holiday tab. You can set up alternate prompts to be played on specific dates, for example, when the office is closed for a public holiday.

Important! Make sure you have recorded the holiday prompts and made a note of the prompt numbers. For information on recording holiday prompts, see Custom Prompts.

To display the Holidays tab:

In the Voice Mail System Configuration window, click the voice mail domain.

Double-click Auto Attendant.

The system displays the Auto Attendant - Voice Mail Domain dialog box.

Click the Holidays tab.

To configure Holiday properties:

Configure the following fields on the Holidays tab:

Date Enter the date on which an alternate greeting is to be played. You can specify up to 18 dates.

Prompt Enter the number of the prompt to be played as the holiday greeting. The default is 0 (in other words, no holiday).