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Home   >   MAS Administration   >   Time of Day properties - auto attendant

Time of Day properties - auto attendant

To configure a voice mail domain with the prompts to play at certain times of the day, use the Time of Day tab. Your organization’s daily business hours are defined in the Time/Greeting tab in the telephone user interface configuration.

For information on defining daily business hours see Configuring time and greeting properties.

Important!   Make sure you have recorded the time of day prompts and made a note of the prompt numbers. For information on recording time of day prompts, see Custom Prompts.

To display the Time of Day tab:

  1. In the Voice Mail System Configuration window, click the voice mail domain.
  2. Double-click Auto Attendant.

    3. The system displays the Auto Attendant - Voice Mail Domain dialog box.

  3. Click the Time of Day tab.

To configure Time of Day properties:

  1. Configure the following fields on the Time of Day tab:
    • Morning prompt  Enter the number of the prompt that greets callers during morning business hours. The range is 0 through 9999. The Welcome prompt is played by default.
    • Afternoon prompt  Enter the number of the prompt that greets callers during afternoon business hours. The range is 0 through 9999. The Welcome prompt is played by default.
    • Evening prompt  Enter the number of the prompt that greets callers during evening business hours. The range is 0 through 9999 and the default is 0. The Welcome prompt is played by default.
    • Closed prompt  Enter the number of the prompt that greets callers after business hours. The range is 0 through 9999. The Welcome prompt is played by default.

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