Configuring languages

Multiple languages can be configured for use by the telephone user interface. When you configure a voice mail domain, you must configure a primary language. The primary language is the language that is played by the telephone user interface, unless instructed otherwise, for example, by caller language selection, or by subscriber mailbox configuration. The primary language is also used if multilingual text-to-speech conversion is requested, and the language of the text cannot be determined.

In the Voice Mail Configuration window, click the voice mail domain.

Double-click Languages.

The system displays the Domain Languages tab.

Configure the following options:

Primary Language Select the primary language to be used by the telephone user interface. Listed are all the languages in the voice mail domain. The system displays Not Set by default.

Enable Multilingual Text-to-Speech Select if you want language recognition to be used to identify the correct language for converting text into speech. If cleared, the primary language in the voice mail domain is used for all text-to-speech conversions. This check box is cleared by default.

Select one or more languages to use for text-to-speech Select the languages that you want to enable for text-to-speech conversions. By default the primary language only is selected.

If the voice mail domain contains MASs from an earlier release, all languages supported by these MASs are listed. The languages supported by all MASs in the voice mail domain are selected by default. You can select additional languages, however these will only be available on MASs that support them.

Important: After removing the last MAS that does not support multiple languages from the voice mail domain, you must refresh the domain languages. To do this, click Refresh Domain Languages from the Edit menu in the Voice Mail System Configuration window.

Click OK.

Configuring languages

To configure voice mail domain languages: