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Home   >   MAS Administration   >   Assigning a Conditional Goto action

Assigning a Conditional Goto action

The Conditional Goto action routes the caller according to a schedule.

To assign a Conditional Goto action:

  1. Display the General tab.
  2. Click Action type > Conditional Goto.
  3. Click Weekly schedule.

    4. The system displays the Schedule box.

  4. Use the schedule grid to set a block of time when the schedule is active. The grid has the weekdays along the y-axis and the time of day along the x-axis. Cells on the grid represent a time interval, either 1 hour, 15 minutes, or 5 minutes, depending on the current selection.

    5. A cell can have one of two states, on (blue) or off (white). Clicking a cell toggles its state. For more information, see Tips for using the schedule grid.

  5. Click OK.
  6. Complete the following fields:
    • During hours node  Select the application node to which you want to route callers when the associated schedule is active.
    • After hours node  Select the application node to which you want to route callers when the associated schedule is not active.
  7. Click OK or Apply.

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