Assigning a Menu action

The Menu action presents the caller with a menu. A menu usually plays a prompt and then provides the caller with a series of numbered choices.

Display the General tab.

Click Action type > Menu.

Complete the following fields:

Menu options Select one of the following:

— Menu only Provides a single digit menu interface to a greeting with no attached actions.

— Menu with extension Provides a single digit menu interface and routes the call to the multi-digit-extension number entered by the caller.

— Menu with mailbox Provides a single digit menu interface and routes the call to the multi-digit mailbox number entered by the caller.

— Menu with caller application Routes a call to another caller application.

Cancel destination node Select a node for the call to transfer to if a caller cancels the current operation.

Click OK or Apply.