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Home   >   MAS Administration   >   Creating and deleting associations

Creating and deleting associations

You can create associations using the Caller Applications Editor.

To create an association:

  1. Click Associations under the voice mail domain that contains the deployed caller application.

    2. The system displays a list of associations in the right pane.

  2. Click Action > New > Association.

    3. The system displays the Add Association dialog box.

  3. Complete the following fields:
    • Association name  Enter a name for the association.
    • Caller application  Select the name of the caller application that will be launched when the conditions of the association are met.
    • Association ID  Enter the sequence of digits that callers are prompted to enter in the automated attendant (as a mailbox number) to launch the caller application. If you do not configure an ID number, you must specify a Called number.
      • Tip: In Voice Mail System Configuration - Automated Attendant Main Menu Editor tab, you can configure a menu option to transfer callers to a specified mailbox. You can use this setting to transfer callers to a caller application, by entering the association ID number in the Mailbox Number field.
      Note: An ID number cannot be longer than the mailbox length specified in the voice mail domain. However, if the ID number has fewer digits than a mailbox number, the caller must enter [#] at the end of the association number to replace the missing digits or wait for a time-out period. For more information, see Using ID numbers for associations.
    • Called number  Enter the direct dial number or extension number that callers must enter to launch the application. If you do not configure a Called number, you must configure an ID number.

      • You must also configure the Called number on the switch. Do this in the same way as you would configure an extension number for a user. Set up this Called number to forward all calls to the pilot number. The Called number will be the number that callers dial to access Avaya Modular Messaging.

    • Mailbox number  Enter the number of the mailbox that supplies announcements for the caller application if the announcement in the caller application is set to “Default”.
  4. Click OK.

To delete an association:

  1. Click the Associations node under the deployed caller application.
  2. Click Action > Delete.

    3. The system displays the Delete Association dialog box.

  3. Click Yes.

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