Modular Messaging Software performance counters

Modular Messaging Software Voice Port counters
Counter	Description
Inbound calls counter	The number of incoming calls to the port
Outbound calls counter	The number of outbound calls from the port
Port status	The current status of the port
Port status tIme	The time the port has been in its current state
Total calls counter	The total number of calls processed by the port

Modular Messaging Software Service counters
Counter	Description
State counter	The current status of the service object

Modular Messaging Software Service counters

Counter

Description

State counter

The current status of the service object

Modular Messaging Software counters
Counter	Description
% Delayed Calls	The percentage of calls today that have experienced a delay of more than 4 seconds
% Time offline	The percentage of time today that the MAS was offline
Active ports	The number of currently active ports
Active TUI sessions	The number of currently-active TUI sessions
All TUI Sessions Active	The number of times that all TUI sessions were active
Calls to non-Modular Messaging-Software-enabled users	The number of calls diverted to Modular Messaging Software for which there is no corresponding subscriber for the extension
Calls while offline	The number of calls received while server was offline
Failed TUI Password Validations	The number of invalid passwords entered today
Incoming calls	The number of active incoming calls
Integration data missing	The number of calls that were missing switch integration data
Integration Unknown	The number of calls that were missing the switch integration type
Logons aborted after delay	The number of aborted TUI logons today due to delays opening the subscriber mailbox
Logon failures (Offline)	The number of times subscribers could not complete a logon because a mail server was unavailable
Non-delivery messages	The number of non-delivery messages in the default mailbox
Number of message store Enabled Users	The number of users enabled for the message store
Outgoing calls	The number of active outgoing calls
Size of TUI port group	The number of channels in the TUI port group
Spooler queue length	The number of sessions queued for submission to the Exchange message transfer agent (MTA)
System Problems	The number of times any call has been terminated because the MAS could not contact a messaging server
Timeout obtaining greeting	The number of times a timeout occurred when trying to obtain a subscriber greeting
Total calls today	The total number of calls handled by Modular Messaging Software today
TUI average logon time	The average time (in milliseconds) taken for TUI logins
TUI average message delete time	The average time (in milliseconds) taken to complete deletion of TUI messages
TUI average message playback time	The average time (in milliseconds) taken for TUI message playback to start

Modular Messaging Software counters

Counter

Description

% Delayed Calls

The percentage of calls today that have experienced a delay of more than 4 seconds

% Time offline

The percentage of time today that the MAS was offline

Active ports

The number of currently active ports

Active TUI sessions

The number of currently-active TUI sessions

All TUI Sessions Active

The number of times that all TUI sessions were active

Calls to non-Modular Messaging-Software-enabled users

The number of calls diverted to Modular Messaging Software for which there is no corresponding subscriber for the extension

Calls while offline

The number of calls received while server was offline

Failed TUI Password Validations

The number of invalid passwords entered today

Incoming calls

The number of active incoming calls

Integration data missing

The number of calls that were missing switch integration data

Integration Unknown

The number of calls that were missing the switch integration type

Logons aborted after delay

The number of aborted TUI logons today due to delays opening the subscriber mailbox

Logon failures (Offline)

The number of times subscribers could not complete a logon because a mail server was unavailable

Non-delivery messages

The number of non-delivery messages in the default mailbox

Number of message store Enabled Users

The number of users enabled for the message store

Outgoing calls

The number of active outgoing calls

Size of TUI port group

The number of channels in the TUI port group

Spooler queue length

The number of sessions queued for submission to the Exchange message transfer agent (MTA)

System Problems

The number of times any call has been terminated because the MAS could not contact a messaging server

Timeout obtaining greeting

The number of times a timeout occurred when trying to obtain a subscriber greeting

Total calls today

The total number of calls handled by Modular Messaging Software today

TUI average logon time

The average time (in milliseconds) taken for TUI logins

TUI average message delete time

The average time (in milliseconds) taken to complete deletion of TUI messages

TUI average message playback time

The average time (in milliseconds) taken for TUI message playback to start

Modular Messaging Software MWI counters
Counter	Description
Total MWI Busy Failures	The number of times the MAS has failed to trigger subscribers’ message waiting indicators due to a lack of resources, such as ports, trunks, or network availability
Total MWI Errors	The number of times the MAS has detected an error while trying to trigger subscribers’ message waiting indicators
Total MWI Set Attempts	The number of times the MAS has attempted to turn a subscriber’s message waiting indicator on since call processing began
Total MWI Reset Attempts	The number of times the MAS has attempted to turn a subscriber’s message waiting indicator off since call processing began