Introduction to monitoring

Monitoring the voice mail system involves checking the performance of the MASs. Proper monitoring can help you to find and fix problems before they have an impact on your organization.

You can use the following tools to monitor MAS performance:

Performance Monitor

You can make use of all the monitoring capabilities of this Windows tool to check the performance of a particular MAS. For more information, see Using Performance Monitor.

Port Monitor

This provides a graphical user interface for checking and changing the status of ports on an MAS. For more information, see Using Port Monitor.