Viewing port states

The Port States window lists each port for the selected MAS and describes its current status. Each port can have one of the following states, represented by an icon:

Disabling

An administrator requested to disable a busy port, but the port has not yet been released by the call.

Disabled

The port is unavailable.

Busy

The port is in use by incoming or outgoing calls.

Idle

The port is available.

Additionally, the following states can appear simultaneously with one of the first three states:

Disconnected

The call has been disconnected, but the port is still off hook.

Offhook

The port has been taken off hook from the idle state.

Dialtone

Dialtone has been detected on this port for an outgoing call.

Connected

The call on this port is connected.

Call Failed

The outgoing call on this port failed.

In Transfer

The first stage of a transfer on this port is completed.

Transfer Failed

The transfer of the call on this port failed.

Waiting for Call

The port is waiting for an incoming ring.

Ringing In

The port is ringing with an incoming call.

Ringing Out

The outgoing call on this port is ringing the targeted line.

Dialing

The port is dialing an outgoing call.

Waiting for Call (Pending)

Bad port

The port is out of service.

Playing

Audio is playing.

Recording

Audio is being recorded.