Displaying the MAS event and error logs

The Avaya 3420 Messaging Application Server provides two system logs related specifically to events and errors. The event log contains events and errors generally of interest only to technical services and development personnel. The administrator log contains events and errors that will likely be of more interest to system administrators.

To display an event and error log on the MAS:

On the desktop taskbar, click Start.

From the Start menu, click Run.

The system displays the Run dialog box.

In the Open field, type command or cmd.

Click OK.

The system displays the MS-DOS Prompt window.

At the DOS prompt, enter one of the following commands, depending on the event and error log you want to view:

To view the administrator log, enter displog -l admin

To view the events log, enter displog -l maint

When using these commands, it is often helpful to limit the number of entries the system displays by only requesting the entries for a certain period of time. Otherwise, you may have to sift through hundreds or even thousands of entries to find the ones that you are interested in.

To do this, you can modify the displog command to retrieve records for designated days or times, for example:

If you wanted to view the events log for today from 3:00 p.m. to the current time, you would enter: displog -l maint -d15:00

If you wanted to view the administrator log for all of today, starting from midnight, you would enter: displog -l admin -dmm/dd/yy

where mm/dd/yy is today’s date.

If you wanted to view the events log for all events starting from a certain day at 8:00 a.m. to the present, you would enter:
displog -l maint -d"mm/dd/yy 08:00"

where mm/dd/yy is the starting date for the records you want to view.

For more information about the alarms and events displayed in these logs, see MAS Alarms.