Configuring advanced Avaya Modular Messaging information

You configure advanced Avaya Modular Messaging information in the Advanced Properties dialog box.

On the Modular Messaging property page, click Advanced.

The system displays the Advanced Properties dialog box.

Complete the following fields as required:

Personal operator

Mailbox number Enter the mailbox number of the subscriber’s designated personal operator. When callers request operator assistance during the times that the personal operator mailbox is active, the system transfers them to the extension associated with this mailbox. If this field is left blank, the system transfers callers to the default receptionist mailbox number. The default is blank.

The times during which the personal operator mailbox is active are determined by the personal operator schedule. If callers request operator assistance while the personal operator mailbox is inactive, the system transfers calls to the system operator.

Schedule Select the schedule that you want to use for transferring calls to the subscriber's designated personal operator. You set up personal operator schedules in the Voice Mail System Configuration, Attendant Schedules tab.

Note: Click View to view the currently selected personal operator schedule.

Class of service Select the class of service that you want to assign to the mailbox. If one or more classes of service exist, the first defined class of service number is used by default when you create a new subscriber account.

The Class of service field is unavailable if you have not configured a name for the specified class of service. You configure classes of service using the Voice Mail System Configuration application (Telephone User Interface - Class of service tab). For more information, see Configuring class of service properties.

Caller application Select the caller application associated with this subscriber mailbox, if applicable.

Tutorial at start of next subscriber session Select if you want a tutorial on how to use the TUI to run the next time the subscriber logs into the TUI. This check box is selected by default. If the subscriber has already completed the tutorial, the check box is cleared.

Under Capabilities, select and clear the following options as required:

Caller assistant

Allow call handling Select to allow subscribers to use Subscriber Options to override call handling settings. This permits subscribers to control what happens to calls that are transferred to their extensions by the automated attendant, when they cannot answer or the line is busy. Call handling also enables subscribers to block calls transferred by the automated attendant. This check box is selected by default.

Note: Call handling does not apply if direct inward dialing (DID) is being used.

Allow call screening Select to allow subscribers to use Subscriber Options to turn on the call screening feature. This permits subscribers to choose between accepting, transferring, or rejecting a call announced by the automated attendant. This check box is selected by default.

Allow intercom paging Select to allow the subscriber to use Subscriber Options to turn on the intercom paging feature. This permits callers to page subscribers in the building if they do not answer their extensions. This check box is selected by default.

Allow subscriber to edit announcements Select to allow the subscriber to record and edit announcements for use in caller applications. If this option is enabled, subscribers can record announcements using the TUI Personal Configuration. This check box is cleared by default.

Allow Notify Me Select to allow the subscriber to receive call notifications. With Notify Me, subscribers can use a pager, SMS-enabled digital telephone, or other device to alert them of calls to their Avaya Modular Messaging inbox. This check box is cleared by default.

Allow Find Me Select to allow the subscriber to use the Find Me feature. With Find Me, the system can redirect unanswered calls to a list of telephone numbers specified by the subscriber. When this option is selected, subscribers can set up their own Find Me rules in Subscriber Options. This check box is cleared by default.

Note: Find Me is available only with digital telephony.

Greetings

Allow subscriber to edit greetings Select to allow subscribers to edit personalized greetings, except the extended absence greeting, using Subscriber Options, the Avaya Modular Messaging tutorial, and personal configuration in the telephone user interface. This check box is selected by default.

Note: Subscribers are always allowed to edit their Name prompts, regardless of this setting.

Allow extended absence greeting Select to allow subscribers to use Subscriber Options to record an extended absence greeting. The system plays this to callers when a subscriber is away for an extended amount of time, for example, a vacation. This check box is selected by default.

Message assistant

Allow Call Me Select to allow the subscriber to use the Call Me feature. With Call Me, the system can call the subscriber at a designated number each time that subscriber receives a message that meets certain criteria. The system then invites the subscriber is to log onto Avaya Modular Messaging. When selected, subscribers can set up their own Call Me rules in Subscriber Options. This check box is cleared by default.

This option is available only if Call Me is enabled for the voice mail domain.

Allow Message Waiting Indicator Select to allow the subscriber to use the message waiting indicator feature. With message waiting indicator, a light displays on the subscriber’s telephone when a message arrives that meets certain criteria. When selected, subscribers can set up a message waiting indicator rule in Subscriber Options. This check box is cleared by default.

This option is available only if MWI is enabled for the voice mail domain.

Click OK.

Configuring advanced Avaya Modular Messaging information

To configure advanced Avaya Modular Messaging information: