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This topic describes how to check for system alarms relating to
email and how to locate troubleshooting information.
Checking the Alarm log
The Alarm log contains descriptions of all
significant problems detected by the system. The Alarm log contains
active alarms and resolved alarms; that is, alarms that are corrected
either automatically or by repair procedures. This log should be
checked on a daily basis.
To check the Alarm log for Email (Internet
Messaging) problems:
- Follow the steps in Alarm
Log to display the Alarm log.
- Check the Resource Type column
for Server alarms.
- Check the Location field of any
Trusted Server entries.
The system displays the Trusted Server
ID for the machine that created the alarm.
Troubleshooting email
The Email (Internet Messaging) feature contains
a troubleshooting section. To access the Email (Internet Messaging) Help, on the IMAP/SMTP Status page, click Help. See the Maintenance
and Help features sections for Email (Internet Messaging) troubleshooting
information.
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