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Home > MAS Administration > MAS - VVE - Customizing Prompts - Recording Customized Prompts

MAS - VVE - Customizing Prompts - Recording Customized Prompts

For an overview of customizing prompts, see MAS - VVE - Customizing Prompts. For more on Visual Voice Editor, see MAS - Visual Voice Editor (VVE) Window.

You can record custom prompts using the Visual Voice Editor.

Important!   Use the working copy of CustomPrompts.OVF when recording and editing your customized prompts. Ensure that the OVF file is saved in the audio format that you are using. See MAS - VVE - Editing the CustomPrompt.OVF File.

Procedure 1: Recording a Customized Prompt in Visual Voice Editor

  1. Click File > Open to launch the standard Windows Open dialog box.
  2. Locate and open your working copy of the CustomPrompts.OVF file.
  3. Click Edit > Insert. The system displays the Goto/Insert Prompt dialog box.
  4. Type a unique number in the Enter a Prompt Number field and click OK to insert a new prompt.
    Note: You will need the prompt number when you configure the prompt for the voice mail domain.
  5. Enter a description in the Comment View text box. You can use standard Windows cut, copy and past commands to edit text in this box.
  6. Click on the Comments cell for the prompt selected in the Prompts View grid. This adds the description to the prompt.
  7. Verify that the correct audio device is selected. See MAS - VVE - Customizing Prompts - Setting Up the Audio Device.
  8. Click Sound > Record and record your prompt, as follows.
    • If using local multimedia, begin speaking into the microphone.
    • If using the telephone, pick up the receiver when the telephone rings, and record the prompt after the tone.
  9. When you are finished, click Sound > Stop.
  10. Play back your recording to verify that it is what you want. See MAS - VVE - Customizing Prompts - Playing Customized Prompts.
  11. If you want to re-record the prompt, repeat Steps 7 through 9.
  12. If you want to edit the prompt, see MAS - VVE - Customizing Prompts - Editing Customized Prompts.
  13. Once you are satisfied with the recording, click File > Save.
  14. If you want to record more prompts, repeat Steps 3 through 11.
    Note: When you have finished a recording or editing session, click File > Compact. This removes extra data and unused space in the file that may result from some editing operations.
  15. Copy the changes to the prompt file across all MASs in the voice mail domain. See MAS - VVE - Deploying the Custom Prompts.
  16. Configure the customized prompts for the voice mail domain. See MAS - VVE - Configuring the Deployed Custom Prompts.

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