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MAS Alarm - MT PERF 6

Level

Warning.

System Descriptor

MAS CPU occupancy > 90%.

Description

This warning alarm indicates that the CPU of the Messaging Application Server (MAS) has run at greater than 90% of its capacity more than four times within an hour.

Repair Procedure

Once this alarm has been raised, the system continues monitoring. If the occupancy rate subsequently falls below 70% and remains there for at least an hour, then the problem is considered resolved and the system automatically generates a resolved-alarm event.

If the system does not automatically resolve this alarm, you can open the Windows Task Manager and see what processes are putting significant demands on the CPU. If the processes are unrelated to Modular Messaging and you can safely stop them, then do so. If the processes are related to Modular Messaging, then it may indicate a more serious problem requiring in-depth attention. If that is the case, contact your Avaya technical support representative for assistance.

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