Getting started

• What's new
• Concepts and Planning Guide (pdf)
• Feature matrix
• Documentation roadmap (pdf)
• Modular Messaging and security
• Using this documentation library

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Installing and upgrading Modular Messaging

• Installation and Upgrade Checklists and Planning forms (doc) and (pdf)
• Installation and Upgrades guide (pdf)

Administering the system

• Introduction to the Messaging Application Server (MAS)
• Voice Mail System Configuration (VMSC)
• VMSC - Voice Mail Domain (VMD) Configuration
• VMSC - Message Application Server (MAS) Configuration
• MAS - Visual Voice Editor (Custom Prompts) Configuration
• MAS - Caller Applications (CA) Editor Configuration
• MAS - Reporting Tool Configuration
• MAS - Operation History Viewer Configuration
• MAS - System Performance Monitoring (SPM)
• MAS - User Listing Tool (FEDBQuery) & Bulk Voice Mail Enabler (VMEnable)
• Administering Subscriber Interfaces
• MAS Event, Error & Alarm Logs
• Appendix A: MAS Alarms
• Appendix B: MAS - Examples of Caller Applications
• Appendix C: MAS - Stopping & Restarting Modular Messaging Services

Monitoring and maintaining the system

• Overview of Reports and Logs
• MAS - Reporting Tool Configuration
• MAS - Operation History Viewer Configuration
• MAS - System Performance Monitoring (SPM)
• MAS Event, Error & Alarm Logs
• MAS Intro - Backing Up System Data
• MAS Intro - Rebooting MASs for Routine Maintenance
• Performing hardware maintenance:
  • S3500-Family Hardware Maintenance and Additions (pdf)
  • S3400-Family Hardware Maintenance and Additions (pdf)
  • Replacing s3400-family server components
  • Safety information

Reference

• Telephone user guides
  • Telephone user guides
    • Aria
      • Aria® Telephone User Interface for Avaya Modular Messaging Quick Reference Guide) (pdf and translated versions. For best results, print this guide on 8 1/2 x 14 inch paper.
      • Aria® Telephone User Interface for Avaya Modular Messaging Wallet Card (pdf) and translated versions
    • AUDIX
      • AUDIX® Telephone User Interface for Avaya Modular Messaging Quick Reference Guide (pdf) and translated versions. For best results, print this guide on 8 1/2 x 14 inch paper.
      • AUDIX® Telephone User Interface for Avaya Modular Messaging Wallet Card) (pdf and translated versions
    • Serenade
      • Serenade® Telephone User Interface for Avaya Modular Messaging Quick Reference Guide (pdf) and translated versions. For best results, print this guide on 8 1/2 x 14 inch paper.
      • Serenade® Telephone User Interface for Avaya Modular Messaging Wallet Card (pdf) and translated versions
    • Telephone User Interface Guide (pdf)
    • Messaging with a TTY (Teletype)
  • Computer user guides
    • Avaya Modular Messaging Microsoft Outlook Client Quick Start (doc) and translated versions
    • Avaya Modular Messaging Microsoft Outlook Client User Guide (pdf) and translated versions
    • Modular Messaging Subscriber Options User Guide (pdf) and translated versions
    • Modular Messaging Web Subscriber Options Quick Reference Guide (pdf) and translated versions
• Installer and Administrator guides
  • Concepts and Planning Guide (pdf)
  • Customer Environment (pdf)
  • Installation and Upgrades guide (pdf)
  • Installation and Upgrade Checklists and Planning forms (doc) and (pdf)
  • MAS Administration Guide (pdf)
  • S3500-Family Hardware Maintenance and Additions (pdf)
  • S3400-Family Hardware Maintenance and Additions (pdf)
  • Modular Messaging Web Subscriber Options Server Installation (pdf)
• Dialogic card guides
  • Analog Dialogic 4-port T/R board D/41JCT-LS (pdf)
  • Analog Dialogic 12-port T/R board D/120JCT-LS (pdf)
  • Dialogic Digital Set Emulation board D/82JCT-U (pdf) (supported for upgrades only)
  • Dialogic Digital Set Emulation board D/82JCT-U-PCI-UNIV (pdf)
  • T1-QSIG Dialogic board D/480JCT-1T1 (pdf)
  • E1-QSIG Dialogic board D/600JCT-1E1 (pdf)
• Toll Fraud and Security Handbook (pdf)