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MAS Alarm - VB VB 1

Level

Minor.

System Descriptor

Avaya Voice Browser: Unable to initialize.

Description

This alarm indicates that the Avaya Voice Browser application was unable to initialize.

Repair Procedure

When this alarm is generated, the system runs a maintenance procedure (MP) to attempt to restart the Avaya Voice Browser. If the Voice Browser software starts, then the system generates a resolved alarm event.

If the system cannot start the Voice Browser, it may indicate that there is a coding problem, that the Voice Browser cannot communicate with other parts of the system, or that the Messaging Application Server (MAS) configuration has become corrupted. The repair action will depend on the cause of the problem. If this alarm keeps being generated, contact your Avaya technical support representative for assistance.

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