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Home > MAS Administration > MAS Alarm - VS DOMEX 1

MAS Alarm - VS DOMEX 1

Level

Warning.

System Descriptor

Inaccessible Domino/Exchange server(s).

Description

This alarm indicates that the affected Messaging Application Server (MAS) cannot communicate with one or more IBM Lotus Domino back-end servers.

Repair Procedure

If you see this alarm, attempt to locate the cause of the problem and resolve it by doing the following:

  1. Verify that the affected IBM Lotus Domino servers are running properly (using your IBM Lotus Domino documentation as necessary).
  2. If they are running, verify that the connections between the MAS and the IBM Lotus Domino servers are good by running ping commands.
  3. If the servers are able to communicate, use the Services application to check that the Modular Messaging services are configured and running properly on the MAS.

    4. For more information see your Avaya Modular Messaging Installation and Upgrades Guide.

If none of these steps identifies and resolves the cause of the problem and the alarm persists, then you should contact your Avaya technical support representative for assistance.

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