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MAS Alarm - VS EXCEPTION 4

Level

Major.

System Descriptor

Recursive exception in MM Messaging Application Server process.

Description

This alarm indicates that the MM Messaging Application Server service has caught and handled an exception. The system also ran a maintenance procedure (MP) to stop and restart the MM Messaging Application Server service.

This alarm is generated by 5 occurrences of event 215 within 1 minute. The source is the MM Dump Helper for the MM Messaging Application Server service.

Repair Procedure

When the service restarts successfully, then the system considers the alarm resolved and generates a resolved-alarm event.

If the system does not resolve the alarm automatically within a period of a few minutes, contact your Avaya technical support representative.

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